Have duplicate "Personal Folders". Afriad to delete 1-may delete b

[chuckg7]

Outlok 2003(pro) - just had to do a re-install of operating system and all
programs. Windows XP Home.
- I now have duplicate personal folders each with "contacts" (and everything
else).. When I create a new e-mail message, and click on the To: it
shows nothing in contacts -BUT- when I click on the drop down list next to
the word [contacts] list, a 2nd [contacts] (looks identical) shows up and
when I click on it, there is my list of all of my contacts. HELP ME PLEASE.
The two [Personal Folders] listsing, one has a different icon to the
left of it. One has little clock and house over what looks like a sheet of
paper. The other has just what looks like a row of three folders behind each
other.
I have looked at properties, and they both seem to be identical.

 

[Russ Valentine]

Ghost PST files are the result of improper migration of Outlook data files.
State how you did so.
Most likely, you will need to create a new Outlook profile and migrate your
data correctly this time. Before you do. it would be wise to figure out what
you did incorrectly so you won't do it again.

 

[Diane Poremsky [MVP]]

You can try to repair the profile. See
http://www.outlook-tips.net/howto/ghosts.htm for more information. If it
fails, you'll need a new profile.

New profile: http://www.outlook-tips.net/howto/profile.htm

--
Diane Poremsky [MVP - Outlook]

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