Have Address Book show Contacts by Company Name instead of first

G

Guest

In Outlook 2000, we were able to display, in the Address Book, the company
name of the contacts in a public contact list. We have been unable to find
this functionality in Outlook 2003. Has it been taken away, or am I just
looking in the wrong place?

Yes, we can change the view when we are in the Contact folder, but we most
often go to the Address Book to find these names and send e-mails, especially
to multiple recipients of the same company. It is a pain to have to remember
spellings of last names, etc., (especially since we are an international
company) and search for them. It is like the Address Book lost fields it
used to be able to display.
 
R

Russ Valentine [MVP-Outlook]

Are you referring to the Outlook Address Book, because nothing has changed
there.
Are you displaying Contacts Folders in the Outlook Address Book?
If so, your only options for sorting are:
First, Last
File As
So to see the Company Name in the Outlook Address Book your File As fields
would have to contain the Company Name.
 
G

Guest

Yes, we are displaying Contact Folders in the Outlook Address Book.

Our current settings are: Tools, Options, Contact Options, and the option:
Default "File As" order is set to Company (Last, First). We make that the
default when setting up new users. Is there someplace else you are referring
to since you mentioned that our only options for sorting are First, Last and
File As. What am I missing?

Russ Valentine said:
Are you referring to the Outlook Address Book, because nothing has changed
there.
Are you displaying Contacts Folders in the Outlook Address Book?
If so, your only options for sorting are:
First, Last
File As
So to see the Company Name in the Outlook Address Book your File As fields
would have to contain the Company Name.
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
In Outlook 2000, we were able to display, in the Address Book, the company
name of the contacts in a public contact list. We have been unable to
find
this functionality in Outlook 2003. Has it been taken away, or am I just
looking in the wrong place?

Yes, we can change the view when we are in the Contact folder, but we most
often go to the Address Book to find these names and send e-mails,
especially
to multiple recipients of the same company. It is a pain to have to
remember
spellings of last names, etc., (especially since we are an international
company) and search for them. It is like the Address Book lost fields it
used to be able to display.
 
R

Russ Valentine [MVP-Outlook]

You need to set your sort order for the Outlook Address Book:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
Yes, we are displaying Contact Folders in the Outlook Address Book.

Our current settings are: Tools, Options, Contact Options, and the option:
Default "File As" order is set to Company (Last, First). We make that the
default when setting up new users. Is there someplace else you are
referring
to since you mentioned that our only options for sorting are First, Last
and
File As. What am I missing?

Russ Valentine said:
Are you referring to the Outlook Address Book, because nothing has
changed
there.
Are you displaying Contacts Folders in the Outlook Address Book?
If so, your only options for sorting are:
First, Last
File As
So to see the Company Name in the Outlook Address Book your File As
fields
would have to contain the Company Name.
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
In Outlook 2000, we were able to display, in the Address Book, the
company
name of the contacts in a public contact list. We have been unable to
find
this functionality in Outlook 2003. Has it been taken away, or am I
just
looking in the wrong place?

Yes, we can change the view when we are in the Contact folder, but we
most
often go to the Address Book to find these names and send e-mails,
especially
to multiple recipients of the same company. It is a pain to have to
remember
spellings of last names, etc., (especially since we are an
international
company) and search for them. It is like the Address Book lost fields
it
used to be able to display.
 
G

Guest

After posting my second message, I did find that information. So I went in
and made sure this was set to "File As". It wasn't. but even after setting
it to "File As", it still isn't showing up any differently, ie,
firstname,lastname. Do I need to exit Outlook to get it to take effect?

Russ Valentine said:
You need to set your sort order for the Outlook Address Book:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
Yes, we are displaying Contact Folders in the Outlook Address Book.

Our current settings are: Tools, Options, Contact Options, and the option:
Default "File As" order is set to Company (Last, First). We make that the
default when setting up new users. Is there someplace else you are
referring
to since you mentioned that our only options for sorting are First, Last
and
File As. What am I missing?

Russ Valentine said:
Are you referring to the Outlook Address Book, because nothing has
changed
there.
Are you displaying Contacts Folders in the Outlook Address Book?
If so, your only options for sorting are:
First, Last
File As
So to see the Company Name in the Outlook Address Book your File As
fields
would have to contain the Company Name.
--
Russ Valentine
[MVP-Outlook]
In Outlook 2000, we were able to display, in the Address Book, the
company
name of the contacts in a public contact list. We have been unable to
find
this functionality in Outlook 2003. Has it been taken away, or am I
just
looking in the wrong place?

Yes, we can change the view when we are in the Contact folder, but we
most
often go to the Address Book to find these names and send e-mails,
especially
to multiple recipients of the same company. It is a pain to have to
remember
spellings of last names, etc., (especially since we are an
international
company) and search for them. It is like the Address Book lost fields
it
used to be able to display.
 
R

Russ Valentine [MVP-Outlook]

Yes. And restart it too.
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
After posting my second message, I did find that information. So I went
in
and made sure this was set to "File As". It wasn't. but even after
setting
it to "File As", it still isn't showing up any differently, ie,
firstname,lastname. Do I need to exit Outlook to get it to take effect?

Russ Valentine said:
You need to set your sort order for the Outlook Address Book:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
Yes, we are displaying Contact Folders in the Outlook Address Book.

Our current settings are: Tools, Options, Contact Options, and the
option:
Default "File As" order is set to Company (Last, First). We make that
the
default when setting up new users. Is there someplace else you are
referring
to since you mentioned that our only options for sorting are First,
Last
and
File As. What am I missing?

:

Are you referring to the Outlook Address Book, because nothing has
changed
there.
Are you displaying Contacts Folders in the Outlook Address Book?
If so, your only options for sorting are:
First, Last
File As
So to see the Company Name in the Outlook Address Book your File As
fields
would have to contain the Company Name.
--
Russ Valentine
[MVP-Outlook]
In Outlook 2000, we were able to display, in the Address Book, the
company
name of the contacts in a public contact list. We have been unable
to
find
this functionality in Outlook 2003. Has it been taken away, or am I
just
looking in the wrong place?

Yes, we can change the view when we are in the Contact folder, but
we
most
often go to the Address Book to find these names and send e-mails,
especially
to multiple recipients of the same company. It is a pain to have to
remember
spellings of last names, etc., (especially since we are an
international
company) and search for them. It is like the Address Book lost
fields
it
used to be able to display.
 
G

Guest

Thank you very much. This worked.

So to summarize to others who have this question, it is a 3-step process to
make this work.
1. Make sure your Tools, Options, Preferences, Contacts option is set to the
"File As" sort you want,
2. Make sure your Outlook address Book under Tools, Mail Setup, E-mail
Accounts, View or change existing directories or Address books, Outlook
Address Book, Change, choose "File As",
3. Exit Outlook and restart Outlook.

Russ Valentine said:
Yes. And restart it too.
--
Russ Valentine
[MVP-Outlook]
ManyHats said:
After posting my second message, I did find that information. So I went
in
and made sure this was set to "File As". It wasn't. but even after
setting
it to "File As", it still isn't showing up any differently, ie,
firstname,lastname. Do I need to exit Outlook to get it to take effect?

Russ Valentine said:
You need to set your sort order for the Outlook Address Book:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]
Yes, we are displaying Contact Folders in the Outlook Address Book.

Our current settings are: Tools, Options, Contact Options, and the
option:
Default "File As" order is set to Company (Last, First). We make that
the
default when setting up new users. Is there someplace else you are
referring
to since you mentioned that our only options for sorting are First,
Last
and
File As. What am I missing?

:

Are you referring to the Outlook Address Book, because nothing has
changed
there.
Are you displaying Contacts Folders in the Outlook Address Book?
If so, your only options for sorting are:
First, Last
File As
So to see the Company Name in the Outlook Address Book your File As
fields
would have to contain the Company Name.
--
Russ Valentine
[MVP-Outlook]
In Outlook 2000, we were able to display, in the Address Book, the
company
name of the contacts in a public contact list. We have been unable
to
find
this functionality in Outlook 2003. Has it been taken away, or am I
just
looking in the wrong place?

Yes, we can change the view when we are in the Contact folder, but
we
most
often go to the Address Book to find these names and send e-mails,
especially
to multiple recipients of the same company. It is a pain to have to
remember
spellings of last names, etc., (especially since we are an
international
company) and search for them. It is like the Address Book lost
fields
it
used to be able to display.
 

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