has anyone ever seen this problem...and fixed it without reinstalling Windows?

[john]

I have a friend whose pc is running XP home..its a Dell,
windows works fine he can open any program except my
computer, windows explorer, internet explorer or anything
to do with explorer. when you try to open any of these
all you get is the error reporting in xp saying that
there was an error...tried virus checking, no viruses,
tried repairing Windows same problem happens, tried
getting updates same thing, I have never seen anything
like this before. any shortcuts that the user has on his
desktop that are programs work great, any folder or file
on the desktop won't open and the error comes up..I am
stumped!!!

..

 

[Ramesh [MVP]]

John,

It may be due to malware BHOs. BHO [ Browser Helper Objects ] load with both iexplore and explorer instances. You may try disabling the malware BHO using ToolbarCop, to start with. If disabling a BHO solves the problem, delete the BHO and run Ad-Aware scan. And, reinstalling Internet Explorer does not remove the malware BHOs. Their entries will be still present in the Registry.

Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://www.mvps.org/sramesh2k/toolbarcop.htm

Download Ad-Aware from www.lavasoftusa.com, scan the system and eliminate the malware products. Re-apply the above fix if necessary. ** Remember to update the pattern file using WebUpdate in Ad-Aware **

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
How to block Pop-ups?:
http://www.mvps.org/sramesh2k/Popups.htm

Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://www.mvps.org/sramesh2k/toolbarcop.htm
-------------------------------------------


I have a friend whose pc is running XP home..its a Dell,
windows works fine he can open any program except my
computer, windows explorer, internet explorer or anything
to do with explorer. when you try to open any of these
all you get is the error reporting in xp saying that
there was an error...tried virus checking, no viruses,
tried repairing Windows same problem happens, tried
getting updates same thing, I have never seen anything
like this before. any shortcuts that the user has on his
desktop that are programs work great, any folder or file
on the desktop won't open and the error comes up..I am
stumped!!!

..