Hardware problem - please help!

P

Phillip

Hi,
Find needle hole front of dvd driver. Once you find this hole, use paper
clip to push in to open dvd driver.
For your PC, you need to change Power supply.
 
D

DB

Hi,
On my two drives there is a tiny hole that I can insert something like a
paperclip into, push it and the drive door should release and enable you to
get the cd.

Good Luck

DB :)
 
E

Eric

Try using the PC on a different mains outlet.

Otherwise, if I were you I would take the base unit in to a reputable
PC repair shop for testing because the power supply, or the PC's
motherboard might have been destoyed by a power surge, etc.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/
 
M

Michael Wardreau

Poke a paper clip end in the tiny hole in the front. If you push hard
it will release the lock and the door will open a little. Pull on it
to open it all the way.
 
K

kony

Is it possible to open CD/DVD drives without powering on the computer?
If so how do you do it? Do you know of any websites that show you how to do
it?


Many have mentioned that "little hole" it might have. Some
bezels don't have that hole, but many DO still have the
mechanism designed such that if you pushed against it that
will free up the tray. If yours doesn't have the little
hole, take a strong flashlight and look inside for such a
mechanism. If your drive door flips down it's easier, or
"some" tray plates can be popped off but be careful- others
don't have enough clearance and might break before (instead
of) popping off. Others might have enough play to lift the
faceplate and tray upwards to get a paperclip or similar in.

Another option (if the PSU is still good but some other
system part (like the motherboard) is bad, would be to
disconnect the PSU from everything but that drive (while AC
mains power is disconnected of course), put a jumper wire
(or paperclip, etc.) between the PS-On pin (pin 14, usually
a green wire) and ground, and turn the power on (by plugging
back into the AC. If the PSU is functional enough to power
the drive then you can just use the front eject button.
 
T

Touch Base

|I wonder if you can help me.
| For some reason yesterday my desktop PC's tower unit lost power; I don't
| know what happened as I wasn't by my PC when it happened, and now I cannot
| turn it on. Unfortunatley I have a disk in my DVD drive that I need to get
| out.
|
| I have been lead to believe that there is a way to open CD/DVD drives
| without needing to turn the computer on. I think it has something to do with
| the small circular pin-prick sized hole on the drive but I am not completely
| sure.
|
| Is it possible to open CD/DVD drives without powering on the computer?
| If so how do you do it? Do you know of any websites that show you how to do
| it?
|
| Also do you know why my desktop PC will not power on? I have changed the
| fuse in the plug but it made no difference.
| The monitor has power but the tower doesn't. Do you have any idea at all
| what could be causing this? Do you think it could be expensive to repair? I
| know it is hard to say without seeing it or knowing more I am just after
| rough guidance so I know how to proceed as I am thinking of using this as an
| excuse to get a more modern & up to date PC.
|
| I hope you can help me.
|
| I appreciate any help or information given.
|
| Thanks!
|
| Neil
|

Insert the pointed end of a large straightened paper clip into the emergency-eject hole located on the front of the CD-ROM drive. Press it in until the tray starts to come out. It will not come out very far and you may have to use your fingernails to grip it and pull the tray out further until you are able to remove the disk. You may then gently push the tray back in.

No power could simply be that the power supply has died. There are usually indications of this about to happen before it completely goes.

http://www.informit.com/articles/article.asp?p=31105&seqNum=12&rl=1

"CAUTION: It is rarely recommended that an inexperienced user open a power supply to make repairs because of the dangerous high voltages present. Even when unplugged, power supplies can retain dangerous voltage and must be discharged (like a monitor) before service.

The following is a list of PC problems that often are related to the power supply:
a.. Any power-on or system startup failures or lockups.

b.. Spontaneous rebooting or intermittent lockups during normal operation.

c.. Intermittent parity check or other memory-type errors.

d.. Hard disk and fan simultaneously failing to spin (no +12v).

e.. Overheating due to fan failure.

f.. Small brownouts cause the system to reset.

g.. Electric shocks felt on the system case or connectors.

h.. Slight static discharges disrupt system operation.

In fact, just about any intermittent system problem can be caused by the power supply. I always suspect the supply when flaky system operation is a symptom. Of course, the following fairly obvious symptoms point right to the power supply as a possible cause:"

Take it to a professional to have a look at. It is not worth your time and effort if you are not familiar with the working parts of a computer.
 
S

satish.bhat

Hi Neil

Dont worry about your CD which is inside your DV
drive.Take a small pin & push it in to the hole of tha
drive,push the pin slowly but ensure that you are pushing the pi
straight in to hole.try 3 to 4 times.Now your CD tray will come out
little.hold the tray & drag.now you will get your CD back

About system booting :- Ensur
that power plug is connected properly.try to switch it on.The mos
common failure will be the fuse of SMPS.Or failure of SMPS.In both o
the cases you need not to loose much money from your pocket.(I a
talking about india market price).contact your nearest servic
centre.I hope there is no heavy damage to your system

Regard
Satish Bha
 
E

Eric

Read this thread:

http://www.daniweb.com/techtalkforums/thread2886.html

The fact that the PC and its components are not being powered points to
a power supply unit failure, but it also could be a destroyed
motherboard.

I would open the case, remove the power supply unit that everything is
attached to, and take it to a computer shop for a replacement. It
sounds like it is an elderly PC, so you need a power supply that has a
20-pin connector. The latest connector has 24 pins, and some of the
latest power supplies allow you to connect them to a 20- or a 24-pin
connector on the motherboard.

Alternatively, take the whole base unit to a reputable PC repair shop
for testing.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/
 
K

kony

Read this thread:

http://www.daniweb.com/techtalkforums/thread2886.html

The fact that the PC and its components are not being powered points to
a power supply unit failure, but it also could be a destroyed
motherboard.

Actually, that is "probably" what has happened, but it
doesn't really point to a PSU failure as the PSU is designed
to shut down from overcurrent/undervoltage conditions that
can be caused by most other parts failing as well.
 
D

Demnos

Here's some help Neil:

Neil Hindry said:
I wonder if you can help me.
For some reason yesterday my desktop PC's tower unit lost power; I don't
know what happened as I wasn't by my PC when it happened, and now I cannot
turn it on. Unfortunatley I have a disk in my DVD drive that I need to get
out.> I have been lead to believe that there is a way to open CD/DVD
drives without needing to turn the computer on. I think it has something
to do with the small circular pin-prick sized hole on the drive but I am
not completely sure.
On most drives you will see a pinhole on the front of the DVD/CD drive.
Takes a Paperclip straighten it out. The push it through the hole. If you
do the straight and level you should hit the emergency release. At fist it
will be tigh. Keep pushing slowly once the drive release the Caddy (draw)
Should advance. Once it starts using your otther hand grab the draw and
open it up completely and remove your disk.



Is it possible to open CD/DVD drives without powering on the computer?
If so how do you do it? Do you know of any websites that show you how to
do it?

Also do you know why my desktop PC will not power on? I have changed the
fuse in the plug but it made no difference.
The monitor has power but the tower doesn't. Do you have any idea at all
what could be causing this? Do you think it could be expensive to repair?
I know it is hard to say without seeing it or knowing more I am just after
rough guidance so I know how to proceed as I am thinking of using this as
an excuse to get a more modern & up to date PC.

I hope you can help me.

I appreciate any help or information given.

Thanks!

Neil
The tower's power supply has a 5 or 10 amp fuse. if it blow you will have
no juice. You have to replace the fuse. also check the back of the
computer. Most power supplies are dual voltage. Make sure the red dip
switch is in the 110/120 side not the 220 side. wrong position and it won't
start.
By the way when the power went out were you haveing a rain staorm? Do you
have a good surge protector. If you don't you may have a burnbed out power
supply or Burned up Mother board.
 

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