Hard disk problem

A

Abhinav Nishant

I bought a new Segate 500GB SATA hard disk, connect it externally through
USB. It worked fine for some time and then someone borrowed it.
Now I cant get to read the data in it.
My windows detects it but says...0 mb used and 0 mb free.
I have some important data in it and I seriously need to recover that.
Can someone help?
 
J

Jan Alter

Eric Shune said:
If you had such important data on it WHY WHY WHY did you lend it.

Possibly a virus was picked up from the person it was lent. Try attempting a
virus scan of the drive. Also question the person to whom the drive was
lent. You may pick up some valuable information that may help determine how
the drive was used to figure out what to do next. You should also do a
google search of software to reclaim lost files and partitions. on drives
where partitions are deleted.

Everyone has made some unbelieveable wrong decisions using computers.
They're the hardest lessons but teach the best. Yeh, who needs those kind of
lessons.


I'll be watching this 'scary' thread and hope if it isn't a virus
problem then at least someone can give you more helpful advice to get your
files back. Please post your progress. I'm sure lots of folks will be
interested.

Good luck,
 
M

Mike Easter

Abhinav said:
I bought a new Segate 500GB SATA hard disk, connect it externally
through USB. It worked fine for some time and then someone borrowed it.
Now I cant get to read the data in it.
My windows detects it but says...0 mb used and 0 mb free.
I have some important data in it and I seriously need to recover that.
Can someone help?

I think that if I were going to work on disk recovery, that I would want
to get the USB interface out of the way, but I think Seagate has a
different strategy.

http://snipr.com/topbc Troubleshooting Assistance - External Hard
Drives
 
S

Sjouke Burry

Abhinav said:
I bought a new Segate 500GB SATA hard disk, connect it externally through
USB. It worked fine for some time and then someone borrowed it.
Now I cant get to read the data in it.
My windows detects it but says...0 mb used and 0 mb free.
I have some important data in it and I seriously need to recover that.
Can someone help?
For me,(xp sp3) copy(in Paint) and paste (in wordpad) worked.
Dragging the picture did not.
 
A

Abhinav Nishant

Jan Alter said:
Possibly a virus was picked up from the person it was lent. Try attempting
a virus scan of the drive. Also question the person to whom the drive was
lent. You may pick up some valuable information that may help determine
how the drive was used to figure out what to do next. You should also do a
google search of software to reclaim lost files and partitions. on drives
where partitions are deleted.

Everyone has made some unbelieveable wrong decisions using computers.
They're the hardest lessons but teach the best. Yeh, who needs those kind
of lessons.


I'll be watching this 'scary' thread and hope if it isn't a virus
problem then at least someone can give you more helpful advice to get your
files back. Please post your progress. I'm sure lots of folks will be
interested.

Good luck,
Thanks for the boost up. I will keep the post updated.
Hope some one comes up with the right idea.
This is a lesson indeed.
 
A

Abhinav Nishant

Abhinav Nishant said:
I bought a new Segate 500GB SATA hard disk, connect it externally through
USB. It worked fine for some time and then someone borrowed it.
Now I cant get to read the data in it.
My windows detects it but says...0 mb used and 0 mb free.
I have some important data in it and I seriously need to recover that.
Can someone help?
I don't suspect viruses, but who knows.
It had a single partition and that is showing raw.
Even windows is not giving the option of formatting, that it usually gives
when you try to open a raw partition.
It just says IO error.

Any ideas?
 
C

Chris S.

Abhinav Nishant said:
I don't suspect viruses, but who knows.
It had a single partition and that is showing raw.
Even windows is not giving the option of formatting, that it usually gives
when you try to open a raw partition.
It just says IO error.

Any ideas?

Gibson Spin Rite has saved me many times in similar circumstances.
Look here: http://www.grc.com/srreview.htm

Not free and it will take hours!

Regards,
Chris
 
M

Mike Easter

Abhinav said:
<my cite>
The disk is an internal one, I used some electrical accesories to make
it USB compatible.

.... 'some electrical accessories' -- that is very very vague.

You are leaving out a lot of important information. The original
interface is/was internal SATA, but you re-rigged the SATA data somehow
as yet undescribed to be USB data, and you got power from somewhere.

That means that you should describe in detail how the power is being
handled and how the data is being handled in configuration1.
I even tried to connect it internally,

Then, you (again) need to describe in detail how you configured the SATA
data "internally" re data and power, configuration2 -- considering what
you started saying in the OP.

Your first nebulous story said:

Abhinav said:
I bought a new Segate 500GB SATA hard disk, connect it externally
through USB.

.... but that story doesn't come anywhere near to telling the story of
how you have jury-rigged this drive.
Please let me know how to recover my files.

First tell us the two different home made connectivities which you have
contrived and tested.
 
S

SteveH

Andy said:
Try running a file recovery program.

As the drive is reporting an I/O error, I dounbt he'll get much out of
recovery software (personally I think the drive has probably been dropped or
taken a blow of some sort), but I suppose it's worth a go.
 
P

Paul

Abhinav said:
I bought a new Segate 500GB SATA hard disk, connect it externally through
USB. It worked fine for some time and then someone borrowed it.
Now I cant get to read the data in it.
My windows detects it but says...0 mb used and 0 mb free.
I have some important data in it and I seriously need to recover that.
Can someone help?

Try TestDisk. TestDisk will scan the hard drive, and try to find
a file system. It will prepare a new set of values for the Partition
Table, based on the file systems it can find. Don't accept them just yet!
Report what you see from the tool instead. Just use "Quit" for now or
press Control-C to stop the program. The purpose of doing this, is
to see if the basic structures of a file system are present.

A tool which can display the primary four entries of the Partition Table
is this one. Select the (broken) disk, then write down all the numbers
you see. By writing down the numbers, you're saving the info for later.
If you use TestDisk to overwrite the partition table, then having
the original numbers can be used to undo the changes.

PTEDIT32 for Windows
ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/PTEDIT32.zip

PTEDIT32 screenshot
http://www.vistax64.com/attachments...n-partiton-recovery-dell-xps-420-dell-tbl.gif

TestDisk is an example of a "repair in place" tool. In the same
sense that "chkdsk" is a "repair in place" tool. These are tools
that write to the disk. What they do, is irreversible.

Whenever using a "repair in place" tool, you want to make a
sector by sector copy of the drive having the valuable data first.

You also want a place to store any recovered data.

In other words, if a person has a 500GB drive with valuable
data, I recommend buying *two* spare hard drives while doing
data recovery. One of the spare hard drives holds an exact
copy of the (broken) drive. The other spare drive, contains
sufficient room to hold all the recovered data (such as when
you're using a $39.95 data recovery program).

I recommend running TestDisk first, just to get an opinion
as to what is going on. Do not attempt any "write" operations
with TestDisk, unless you have that valuable backup copy made.

I copy disks in Linux, sector by sector, using "dd".

dd if=/dev/hda of=/dev/hdb

That copies the entire "hda" disk to "hdb". SATA drives may be
named "sda" and "sdb" etc. The command syntax is changed
slightly, when you move the data back to the original
disk - please post back later if you want details.

If the (broken) drive has damaged sectors, follow the procedure here.
You use a "dd_rescue" application, rather than the standard "dd",
to yield the best quality copy of the drive. This is a way of
copying the maximum amount of data from the damaged disk, and
saving it for later. If a damaged disk dies while you're working
on it, the copy of the data you make this way, is better than nothing.

http://www.cgsecurity.org/wiki/Damaged_Hard_Disk

Copies of TestDisk can be obtained here.

http://www.cgsecurity.org/wiki/TestDisk

If you don't feel competent to do data recovery,
get help at a shop.

It is possible to run "chkdsk" on a partition, using its volume
name rather than a drive letter. So if the drive did not have
a letter, there are other ways to get to it.

chkdsk M:

chkdsk \\?\Volume{2d9bd2a8-5df8-11d2-bdaa-000000000000}

(Details here)
http://technet.microsoft.com/en-us/library/bb457122.aspx

The "mountvol" utility is supposed to report the partition names
in that format. Take a (working) partition name and search the registry.
Maybe you'll get lucky and find something matching the (broken)
partition. So that is another idea you might try.

I'm an amateur home user, not a data recovery professional. It is
possible some $39.95 data recovery program will solve this problem
instantly, but I encourage a methodical approach, of at least
making a sector by sector backup first.

If you're on dialup networking, and cannot manage to boot a Linux
LiveCD for doing maintenance tasks, there is a port of "dd" for
Windows. Follow the example on the page, to learn more about
the naming conventions used in Windows. They differ from the
simpler syntax of the Linux commands. But can still be used to
do that all-important backup of the broken drive, before
you use any of the "write-in-place" repair tools.

(Good for making backups sector by sector, and it is free)
http://www.chrysocome.net/dd

Good luck,
Paul
 
V

VanguardLH

Abhinav said:
I bought a new Segate 500GB SATA hard disk, connect it externally through
USB. It worked fine for some time and then someone borrowed it.
Now I cant get to read the data in it.
My windows detects it but says...0 mb used and 0 mb free.
I have some important data in it and I seriously need to recover that.
Can someone help?

A raw partition is one that has been defined but has not been formatted.
The boundaries have been defined in the partition table for a partition but
that partition has not been prepped to lay down a known file system.
Because there is no recognizable file system within the partition, a drive
letter cannot be assigned to that partition.

http://www.easeus.com/resource/raw-partition-recovery.htm

Have you even bothered to ask the borrower what they did with this portable
drive?
 
K

Knut Otterbeck

Paul , I am saving this answer for the eventual repair of one of my many
harddisks.
You seem to have it all covered here...

Good effort ,thanks!
 
D

Don Phillipson

The disk is an internal one, I used some electrical accesories to make it
USB compatible.
I even tried to connect it internally, but still it says the same.
Thank god, at least the drive is being ditected.
Please let me know how to recover my files.

It might help to know
1. What hardware changes you made?
1b. Did the HDD read and write OK after these changes?
2. How did the borrower connect this drive?
3. Did the borrower read and write OK to this drive?
3b. What software did he use?
4. How is the drive now connected in your PC?
4b. If NBG connected USB via your adapter, have you
tried reconnecting this internal HDD as SATA or IDE?
 
A

Abhinav Nishant

First tell us the two different home made connectivities which you have
contrived and tested.

My disk: Seagate 500GB SATA internal hard disk.
My operating system: Windows XP SP3 (genuine)

Connection 1:
A locally available assembley box, fed by an external power source, 5V and
12V.
The curcuit of the box has power cables to connect to the hard disk power
input, options for both SATA and PATA disk.
A SATA data port and a 40 pin IDE port for PATA disc.
A switch and a power indicator.
A DOT4 port to connect it to the computer's USB port.
It is wired around a chip and a few electronic components on a pcb.

Note:- This was the way I was using the usual internal hard-disk as a
portable storage device.

Connection 2:
The usual connectivity, i.e. fitting it inside the cabinet, powering it
through the SMPS, and plugging the data cable to the motherboard.

Note:-Tried after failing to access the file system.

In configuration 1, the operating system reads it as a USB mass storage
device, access the disk, an autoplay pops-up trying to scan the disk
contents reading nothing, and then vanishes.

Other wise, in both the configuration, the windows Computer Management
utility reads the disk as healthy, with no file system, and 100% free space.
While trying to access the disk, an error message appears, "disk not
accessible", saying "the request could not be performed because of an I/O
error."

File system is raw.

This was all of it.

Regards, Abhinav.
 
A

Abhinav Nishant

It might help to know
1. What hardware changes you made?

A locally available assembley box, fed by an external power source, 5V and
12V.
The curcuit of the box has power cables to connect to the hard disk power
input, options for both SATA and PATA disk.
A SATA data port and a 40 pin IDE port for PATA disc.
A switch and a power indicator.
A DOT4 port to connect it to the computer's USB port.
It is wired around a chip and a few electronic components on a pcb.

1b. Did the HDD read and write OK after these changes? Yes

2. How did the borrower connect this drive?
Externally, through USB, as stated above.
3. Did the borrower read and write OK to this drive?
Yes. (may be)
3b. What software did he use?
No idea. The disk was intended to transfer some files.
Running Windows XP
4. How is the drive now connected in your PC?
Internally, as a regular disk.
4b. If NBG connected USB via your adapter, have >you tried reconnecting
this internal HDD as SATA or >IDE?
Yes, as SATA.
Regards,
Abhinav.
 
A

Abhinav Nishant

Paul said:
Try TestDisk. TestDisk will scan the hard drive, and try to find
a file system.


I tried Photorec.
It says no partition
And "error reading sector", on every sector.

Regards,
Abhinav
 

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