Hanns.G monitor problem

M

Mansfield Terrier

Hmmm ...
I might have been sold a 'pup' here!
I've just bought a Hanns.G HG191A widescreen monitor - an ex-display model,
so no box - and I'm now struggling for drivers.
The CD-Rom that came with it seems to suggest that it needs the Vista OS,
but I'm Windows XP!
Having searched the net for XP drivers, I have come up with blanks.

Any thoughts as to a way around this?
I can't go on with everything looking 1/2 s wide again!!

MT :(
 
M

Mansfield Terrier

Yes, it DID fire-up when I plugged it into the PC, but the problem is that
everything is wider than it should be. All photos of people are very fat!!

Right-clicking and then altering settings on the properties doesn't improve
things either.
 
P

peter

its native resolution is 1440x900 widescreen format.
What is your video card set to output???
peter
 
J

Jose

Hmmm ...
I might have been sold a 'pup' here!
I've just bought a Hanns.G HG191A widescreen monitor - an ex-display model,
so no box - and I'm now struggling for drivers.
The CD-Rom that came with it seems to suggest that it needs the Vista OS,
but I'm Windows XP!
Having searched the net for XP drivers, I have come up with blanks.

Any thoughts as to a way around this?
I can't go on with everything looking 1/2 s wide again!!

MT :(
Click to expand...

The way I read it from the WWW site: http://www.hannsg.com/us/

Windows XP should detect it as a PnP device, but if you find yourself
needing Vista drivers, they have them for download - along with
manuals and stuff if you didn't pick one up.

Personally, I would read the manual before hand, but that could just
be me.

There is toll free number perhaps to talk to some of he happy people
in their pictures (the link is for the US).
 
P

Paul

peter said:
its native resolution is 1440x900 widescreen format.
What is your video card set to output???
peter
Click to expand...

I found the HG191AP on this site.

http://euenservice.hannsg.net/

http://europe.hannsg.net/download_file.jsp?file_name=/_download_/filectrl/HG191_Vista.zip

http://europe.hannsg.net/download_file.jsp?file_name=/_download_/filectrl/HG191_UM_Vista_EN.pdf

What I can't tell you, is whether the info in the INF of the
ZIP file, is compatible with WinXP.

In any case, the monitor is 1440 x 900 native, aspect ratio 1.6,
so the video card (the display control panel) resolution setting
should ideally be set to native resolution (1440 x 900 @ 60Hz)
for best results. The above PDF manual, has a table in
the back, listing the timings supported by the monitor.

What is interesting, is I don't see a resolution option
other than 1440 x 900, with aspect ratio 1.6. The resampled
resolutions all seem to carefully avoid the correct aspect
ratio, so circles will end up squashed one way or another
if you select the alternatives. Only one setting looks
"perfect".

The INF file only mentions a few of the resolutions,
but I don't think those necessarily force the issue.
This entry is probably the most valuable part of the
INF of the monitor driver.

HKR,,MaxResolution,,"1440,900"

Since the input to the monitor is VGA, that improves the
odds your video card or device can drive it without
some other issues. It is just a matter of convincing the
video driver, that the device can take more than 1280x1024
or whatever. Video drivers usually restrict output resolution,
if they don't know what the max resolution is.

This is all supposed to be "Plug and Play", but when it isn't
(like on my computer), the monitor driver may help.

Paul
 
J

Jose

Yes, it DID fire-up when I plugged it into the PC, but the problem is that
everything is wider than it should be. All photos of people are very fat!!

Right-clicking and then altering settings on the properties doesn't improve
things either.
Click to expand...

I think an expectation of it to work properly by just plugging it in
is too great. At least you see fat people and that is better than no
video at all.

Somethings will need to be adjusted.

Imagine... it worked fine in the store (I hope), but that was a
totally different computer than yours. Do you think the video
settings from the computer in the store would be the same as your
computer with your old monitor?

Maybe, but probably not.
 
M

Mansfield Terrier

Hi
Sorry for delay in responding; for some reason I wasn't informed of your
replies.

I have already sussed out that it needs a 1440 x 900 res; I went to the
Official Site and discovered that.
However, my PC won't allow anything above 1280 x 1024 and I think that this
is the crux of my problem.

Any ideas as to how I can change these settings?

MT ;)
 
S

smlunatick

Hi
Sorry for delay in responding; for some reason I wasn't informed of your
replies.

I have already sussed out that it needs a 1440 x 900 res; I went to the
Official Site and discovered that.
However, my PC won't allow anything above 1280 x 1024 and I think that this
is the crux of my problem.

Any ideas as to how I can change these settings?

MT ;)
Click to expand...

Which video "connection" are you using? Usually when using most DVI
interface, the monitor will only use the native resolution.
 
M

Mansfield Terrier

Hi
Thanks again for the response.
'Fraid you're dealing with a non-techie here, so your 'follow-me' guide is
very helpful!
Following your guidance, I can tell you that my Display adaptor has TWO
entries, namely ...

* LogMeIn Mirror Driver
* SIS 650/651/740/661FX/741/760 series

Any use?

MT ;)
 
S

smlunatick

Hi
Thanks again for the response.
'Fraid you're dealing with a non-techie here, so your 'follow-me' guide is
very helpful!
Following your guidance, I can tell you that my Display adaptor has TWO
entries, namely ...

* LogMeIn Mirror Driver
* SIS 650/651/740/661FX/741/760 series

Any use?

MT ;)
Click to expand...

LogMeIn entry is for the LogMeIn remote access Internet service. This
allows you to access you PC from anywhere else in the world via the
Internet.

SIS 650/651/740/661FX/741/760 series is probably your video card.
What type of video cable connection are you using? If you are using a
video cable with three rows of 5 pins, you are using a "plain" VGA
connection.
 
M

Mansfield Terrier

"You may want to try updating the video card driver from
http://www.sis.com/download/ (download the 'SiS UniVGA3 Graphics Driver ')"

And will that solve it for me, do you think?

I'm reluctant to download new drivers and then fin dthat i have a monitor
which doesn't work at all!!!

MT ;)
 
S

Singapore Computer Service

Hello,

I cannot guarantee that it will solve your problem as it is driver
dependent.

With online support, we are not able to guarantee whatever we suggest will
work the way it should as other software and hardware compatibility issues
can arise. What we do is to make the most appropriate suggestion based on
the information you have provided us and our experience with such problems.

You can take a preventative measure by creating a Restore Point before
installing the driver (Start > Accessories > System Tools > System Restore)

If your system fails to boot after installing the driver, restore your
system by booting into Safe Mode. See http://support.microsoft.com/kb/306084

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
 
J

Jose

"You may want to try updating the video card driver fromhttp://www.sis.com/download/(download the 'SiS UniVGA3 Graphics Driver ')"

And will that solve it for me, do you think?

I'm reluctant to download new drivers and then fin dthat i have a monitor
which doesn't work at all!!!

MT ;)
Click to expand...

If you are using on board video from your motherboard, the chances are
probably pretty good that it just was never intended to support a
higher end monitor - why should it?

What you buy off the shelf is probably going to be fairly basic.
Think of all the gamers in the world that spend $$$ just for some
super video card to play games.

Soooo, you can check for an update to what you have that meets or
exceeds the monitor requirements.

If no suitable driver update is found, your only option is to get a
higher end video card that you know meets or exceeds the requirements.

I would go shopping. You will probably like it a lot better knowing
that you are not trying to get your new monitor to behave using
contorted or otherwise unnatural methods.
 
K

Ken Blake, MVP

Hi
Sorry for delay in responding; for some reason I wasn't informed of your
replies.

I have already sussed out that it needs a 1440 x 900 res; I went to the
Official Site and discovered that.
However, my PC won't allow anything above 1280 x 1024 and I think that this
is the crux of my problem.

Any ideas as to how I can change these settings?
Click to expand...


Probably your video card won't support the needed resolution, and your
only solution would be to buy a new card.

How old is the computer? If it's several years old, its not supporting
wide-screen monitors is common.
 
M

Mansfield Terrier

OK - thanks for all of the help.

Looks like I'm going to have to do some more spending to be sure that all
works well.

MT :)
 
M

Mansfield Terrier

Hi Ken

It's a 2004 HP Pavilion a708.uk desktop, so I guess that the age is the
problem.
:-(

Looks like I'll need to buy a new video card, yes?

MT ;)
 

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