Google Earth stopped working?????

[CB900F]

Hey guys.. Not sure if I should be asking a Google question here, but here
it goes....

I had installed the latest version of Google earth for a while now and
wokred great from the start, but I have not used for about a month or so,
and I decided to look something up last night and I am getting the MS error
message "Google Earth has stopped working" when I launch it.....

I have Vista Premium, and the only thing I can think of that has been
updated with Vista is I updated my Intel G31 video drivers recently... I
have also installed MS Virtual Earth (maybe MS is forcing G/E to not run so
we have to use MS's Virutal Earth )

The problem report in the control panel does not give any technical reason
why it stopped working...

thanks guys!....

 

[CB900F]

Sorry.. Found the error detials

roblem signature
Problem Event Name: APPCRASH
Application Name: googleearth.exe
Application Version: 4.3.7284.3916
Application Timestamp: 48741eae
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 0002d1e7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

Extra information about the problem
Bucket ID: 838988270

 

[Mick Murphy]

The easiest way would be to uninstall G.E, then reinstall Google Earth.

 

[CB900F]

Tried that already, with no luck..

The easiest way would be to uninstall G.E, then reinstall Google Earth.

 

[Alias]

Tried that already, with no luck..

Try this: uninstall Google Earth. Download and install Crap Cleaner from
www.ccleaner.com and run both the Cleaner and the Registry after a
reboot. Tick only the Google Earth entries in Registry and leave all the
others alone. Do the back up it offers you before nuking those entries.

Reboot.

Reinstall Google Earth.

Alias

 

[Rick Rogers]

Best thing to do then is contact GE support, as whatever it's doing is
causing an error in a system kernel file (ntdll.dll) which means it is most
likely receiving a bad or incorrectly formatted command:
http://earth.google.com/support/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[CB900F]

Thanks Rick...

Best thing to do then is contact GE support, as whatever it's doing is
causing an error in a system kernel file (ntdll.dll) which means it is
most likely receiving a bad or incorrectly formatted command:
http://earth.google.com/support/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[CB900F]

Hey guys.. I think I found the problem.. I was able to install an old
version of GE 4.2, and it worked fine.. I was fooling around with the
option, and when I changed the display type from DirectX to OpenGL, and re
started the GE, I get the same error..

I have tried to find a GE.ini file to see about changing the option back to
DirectX, but I can not find such a file..
Does GE have a ini file I can access?, if so, where???

 

[Paul Montgomery]

Does GE have a ini file I can access?, if so, where???

About two dozen of them here.

Look in the Google Earth Folders.

DUH.