Going around in circles

[jg2005]

Hi

Hoping someone might be able to help. I have a HP/Compaq nx9010
notebook computer running Windows XP Pro SP2. It is legitimate software
& I have the original OEM CD's - SP1.

This computer hasn't been used often.in recent times but a while back
an original MS SP2 update CD was used to take it from SP1 tp SP2 & at
the same time all security updates were installed. Now I get the
message
that the XP software is not genuine and I cannot get the latest
security updates until the software is made genuine ( last ones that
installed would be in November 2006).

I tried to legitinise it by clicking on the blue star logo in the
taskbar. I
keep going around in circles as the error message comes up that my
antive - X controls are not installed correctly. I follow the prompts
to install it correctly but the installation always comes up saying the
active-x installation has failed. Without it I cannot get the software
validated as apparently active-x is needed as a part of the
validation..

Hope that makes sense and I hope someone may have some ideas.

Thanks in advance.

Gary

 

[Malke]

Hi

Hoping someone might be able to help. I have a HP/Compaq nx9010
notebook computer running Windows XP Pro SP2. It is legitimate software
& I have the original OEM CD's - SP1.

This computer hasn't been used often.in recent times but a while back
an original MS SP2 update CD was used to take it from SP1 tp SP2 & at
the same time all security updates were installed. Now I get the
message
that the XP software is not genuine and I cannot get the latest
security updates until the software is made genuine ( last ones that
installed would be in November 2006).

I tried to legitinise it by clicking on the blue star logo in the
taskbar. I
keep going around in circles as the error message comes up that my
antive - X controls are not installed correctly. I follow the prompts
to install it correctly but the installation always comes up saying the
active-x installation has failed. Without it I cannot get the software
validated as apparently active-x is needed as a part of the
validation..

From MVP Carey Frisch - Please follow this simple troubleshooting
procedure:

1. Download and install the WGA Diagnostic Tool -
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post -
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.

Windows Genuine Advantage - Diagnostic Site -
http://www.microsoft.com/genuine/diag/

Possible causes of WGA validation failure -
http://www.microsoft.com/genuine/facts.mspx?displaylang=en

Malke

 

[jg2005]

procedure:

1. Download and install the WGA Diagnostic Tool -http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post -http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.

Windows Genuine Advantage - Diagnostic Site -http://www.microsoft.com/genuine/diag/

Possible causes of WGA validation failure -http://www.microsoft.com/genuine/facts.mspx?displaylang=en

Malke

Many thanks for this. I am about to follow your directions. Appreciate
it.

 

[jg2005]

procedure:

1. Download and install the WGA Diagnostic Tool -http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post -http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.

Windows Genuine Advantage - Diagnostic Site -http://www.microsoft.com/genuine/diag/

Possible causes of WGA validation failure -http://www.microsoft.com/genuine/facts.mspx?displaylang=en

Malke

Thank you again for your help. The problem is now solved thanks to you.
Much appreciated.

 

[Malke]

Thank you again for your help. The problem is now solved thanks to you.
Much appreciated.

I'm so glad to hear it. Thanks for taking the time to post back.

Malke