Gmail & Outlook Issue (- HELP PLEASE-)

[FRSNK]

Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

"Send test e-mail message: Unable to send test Message. Please verify the
E-mail Address field"

When check the E-mail address specified in the account settings window
everything is alright...spelling, case, everything is there... but it keeps
saying that it cannot send that test message... I've already tried deleting
the E-mail address and recreating the whole stuff -in case it would be a
problem of corrupted configuration... It doesn't change anything..

Could it be linked to the fact that my gmail email address contains a dot ?
Does it come from gmail ? Heeelp!!!

Thanks in advance,

FRSNK

 

[Soldier220]

For sure I can say that it is not the dot thing in your address. Our
entire domain has people with dots in their email addresses and Outlook
doesnt have any issues with them.

 

[Diane Poremsky [MVP]]

see if it works in OE - if so, then it's something in outlook and probably
not the dot. If it also fails in OE, your isp could be blocking the ports.

 

[FRSNK]

Thanks for your answer...

I actually connect to the internet with a modem/router that also handles my
VoIP phone... I also thought that the problem could be due to my
router/modem; then I opened the ports necesssary to retrieve the mail 465
and 995... (both UDP and TCP)... it doesn't seem to arrange the thing... I
even tried to set gmail in another computer and it does the exact same
thing... it recognises all gmail servers, it logs onto them but it's unable
to send messages... (

I'll try with Outlook Express and will let you know...

see if it works in OE - if so, then it's something in outlook and probably
not the dot. If it also fails in OE, your isp could be blocking the ports.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft
Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

"Send test e-mail message: Unable to send test Message. Please verify the
E-mail Address field"

When check the E-mail address specified in the account settings window
everything is alright...spelling, case, everything is there... but it
keeps
saying that it cannot send that test message... I've already tried
deleting
the E-mail address and recreating the whole stuff -in case it would be a
problem of corrupted configuration... It doesn't change anything..

Could it be linked to the fact that my gmail email address contains a dot
?
Does it come from gmail ? Heeelp!!!

Thanks in advance,

FRSNK

 

[FRSNK]

I already tried to configure my gmail account on Outlook Express and it
keeps sending en error message:

"Server Error: 530. 0x800CCC78"

Any ideas???

FRSNK

see if it works in OE - if so, then it's something in outlook and probably
not the dot. If it also fails in OE, your isp could be blocking the ports.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft
Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

"Send test e-mail message: Unable to send test Message. Please verify the
E-mail Address field"

When check the E-mail address specified in the account settings window
everything is alright...spelling, case, everything is there... but it
keeps
saying that it cannot send that test message... I've already tried
deleting
the E-mail address and recreating the whole stuff -in case it would be a
problem of corrupted configuration... It doesn't change anything..

Could it be linked to the fact that my gmail email address contains a dot
?
Does it come from gmail ? Heeelp!!!

Thanks in advance,

FRSNK

 

[Guest]

I am also having same problem(gmail/outlook 2002). But I checked with OE with
same settings that works ! Any remedies ?

Thanks for your answer...

I actually connect to the internet with a modem/router that also handles my
VoIP phone... I also thought that the problem could be due to my
router/modem; then I opened the ports necesssary to retrieve the mail 465
and 995... (both UDP and TCP)... it doesn't seem to arrange the thing... I
even tried to set gmail in another computer and it does the exact same
thing... it recognises all gmail servers, it logs onto them but it's unable
to send messages... (

I'll try with Outlook Express and will let you know...

see if it works in OE - if so, then it's something in outlook and probably
not the dot. If it also fails in OE, your isp could be blocking the ports.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft
Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

"Send test e-mail message: Unable to send test Message. Please verify the
E-mail Address field"

When check the E-mail address specified in the account settings window
everything is alright...spelling, case, everything is there... but it
keeps
saying that it cannot send that test message... I've already tried
deleting
the E-mail address and recreating the whole stuff -in case it would be a
problem of corrupted configuration... It doesn't change anything..

Could it be linked to the fact that my gmail email address contains a dot
?
Does it come from gmail ? Heeelp!!!

Thanks in advance,

FRSNK

 

[FRSNK]

No remedies whatsoever... Should I try uninstalling and reinstalling
Microsoft Outlook 2002... ???

I am also having same problem(gmail/outlook 2002). But I checked with OE with
same settings that works ! Any remedies ?

Thanks for your answer...

I actually connect to the internet with a modem/router that also handles my
VoIP phone... I also thought that the problem could be due to my
router/modem; then I opened the ports necesssary to retrieve the mail 465
and 995... (both UDP and TCP)... it doesn't seem to arrange the thing... I
even tried to set gmail in another computer and it does the exact same
thing... it recognises all gmail servers, it logs onto them but it's unable
to send messages... (

I'll try with Outlook Express and will let you know...


"Diane Poremsky [MVP]" <[email protected]> a écrit dans le message de (e-mail address removed)...

see if it works in OE - if so, then it's something in outlook and probably
not the dot. If it also fails in OE, your isp could be blocking the ports.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






"FRSNK" <creonte2001 (at) hotmail (dot) com> wrote in message
Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft
Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

"Send test e-mail message: Unable to send test Message. Please

verify
the

E-mail Address field"

When check the E-mail address specified in the account settings window
everything is alright...spelling, case, everything is there... but it
keeps
saying that it cannot send that test message... I've already tried
deleting
the E-mail address and recreating the whole stuff -in case it would be a
problem of corrupted configuration... It doesn't change anything..

Could it be linked to the fact that my gmail email address contains

a
dot

?
Does it come from gmail ? Heeelp!!!

Thanks in advance,

FRSNK

 

[FRSNK]

I found the answer to our problems...!!!!!

I researched in the Microsoft knowledge base ( I should have done it
before).. I used the last error server code I was getting: 0x80042100B and
they recommend to install Microsoft Office Service Pack 3... The problem
comes from the fact that some SMTP servers utilise a SSL/SPA authentication
method that Microsoft Outlook 2002 does not support...

So.. just go here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=85af7bfd-6f69-4289-
8bd1-eb966bcdfb5e&DisplayLang=en ; download the file that you'll need...
(it'll depend on you having the original installation CD or not) and then
install the update... restart the computer and then try again... It'll fix
the problem...

It did to me!!!

Regards,

FRSNK

I am also having same problem(gmail/outlook 2002). But I checked with OE with
same settings that works ! Any remedies ?

Thanks for your answer...

I actually connect to the internet with a modem/router that also handles my
VoIP phone... I also thought that the problem could be due to my
router/modem; then I opened the ports necesssary to retrieve the mail 465
and 995... (both UDP and TCP)... it doesn't seem to arrange the thing... I
even tried to set gmail in another computer and it does the exact same
thing... it recognises all gmail servers, it logs onto them but it's unable
to send messages... (

I'll try with Outlook Express and will let you know...


"Diane Poremsky [MVP]" <[email protected]> a écrit dans le message de (e-mail address removed)...

see if it works in OE - if so, then it's something in outlook and probably
not the dot. If it also fails in OE, your isp could be blocking the ports.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






"FRSNK" <creonte2001 (at) hotmail (dot) com> wrote in message
Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft
Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

"Send test e-mail message: Unable to send test Message. Please

verify
the

E-mail Address field"

When check the E-mail address specified in the account settings window
everything is alright...spelling, case, everything is there... but it
keeps
saying that it cannot send that test message... I've already tried
deleting
the E-mail address and recreating the whole stuff -in case it would be a
problem of corrupted configuration... It doesn't change anything..

Could it be linked to the fact that my gmail email address contains

a
dot

?
Does it come from gmail ? Heeelp!!!

Thanks in advance,

FRSNK

 

[Vanguard]

Hello everybody!

I'm experiencing a problem to retrieve email from Gmail on Microsoft
Outlook
2002.

I set everything the way Gmail recomends it... turning on the SSL
authentication for both SMTP and POP3 servers.. using ports 995 and 465
(respectively)... activating the SMTP verification for outgoing mail and
when I push on the "Test Account Settings" everything is alright: it finds
the outgoing mail server, the incoming mail server, it logs onto the
incoming mail server BUT (huge big) it's unable to send a test message
e-mail... How is that possible ??? It sends the following error message:

Stop using the test function in Outlook. Instead just send yourself an
e-mail and then try to receive it.

You did enable the POP option in your Gmail account, right?

"Send test e-mail message: Unable to send test Message. Please verify the
E-mail Address field"

Again, STOP trying to use the test function in Outlook. Just send yourself
a message to your own account.

For the username field (for logging on), I believe you must specify the
complete e-mail address, as in (e-mail address removed). No quotes, no spaces.

The error message you describe means that Outlook won't even bother to
establish a connection because the syntax for the E-mail field is wrong, so
check it again. The E-mail field is what get put into the From header in
your outbound message. Make sure you don't have it quoted or with leading
or trailing spaces. Try wiping it and reentering it carefully.

 

[Vanguard]

I found the answer to our problems...!!!!!

I researched in the Microsoft knowledge base ( I should have done it
before).. I used the last error server code I was getting: 0x80042100B and
they recommend to install Microsoft Office Service Pack 3... The problem
comes from the fact that some SMTP servers utilise a SSL/SPA
authentication
method that Microsoft Outlook 2002 does not support...

So.. just go here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=85af7bfd-6f69-4289-
8bd1-eb966bcdfb5e&DisplayLang=en ; download the file that you'll need...
(it'll depend on you having the original installation CD or not) and then
install the update... restart the computer and then try again... It'll fix
the problem...

Alternatively, you do NOT need to use Gmail for sending mails just because
you want to use Gmail to receive them. You can configure the e-mail account
to receive from the Gmail POP3 server and configure that account to send
using your own ISP's SMTP server. That way, you can eliminate the spam
signature that Gmail appends onto your outgoing e-mails which make them look
amateurish.