Ghost 9.0's Copy Drive, Cloning & SP2

J

JP

I'm looking for a reliable "cloning" program. What I want to do is simply
clone (not image) my C: drive to my D: drive, so that in the event of a C:
drive failure I could just unplug the data cable from C:, plug it into D:,
adjust the BIOS, boot and go with a hard drive that would be identical to
where I last backed up by making the clone and without doing anything else.
(This is a cable-select configuration.) I had PowerQuest's DirveImage
which had a utility called DriveCopy that did this very well, but when I
installed Service Pack 2 to my Win XP, it no longer worked. So I bought
Norton SystemWorks Premier 2005 which includes Ghost 9.0. Ghost's Copy
Drive feature appears to be terribly flawed with SP2, yielding error
message E7C3000F among other problems. Symantec's technical support
acknowledged that it is a known issue with no solution (but no word of this
on their Web site). Even worse, they gave me time-consuming possible
solutions which cost me many hours of testing to no avail. I even used
Memtest86. I see a lot of information on imaging on these boards but very
little on simply copying (cloning) one internal hard drive to another. I
looked into Seagate's DiskWizard, but the folks there correctly state that
it's not made for this and it doesn't quite work right for cloning. Drive
Snapshot apparently does not have this capability. I'm looking for a
program that will do what PowerQuest's DriveCopy did, and after cloning I
need to be able to immediately test the results by powering down, switching
the data cable from C: to D:, boot into the BIOS then directly into XP with
exactly what I had on the old C:---just like I used to do when I would test
DriveCopy's clone. And I need this program to be known to work with SP2.
Any help would be greatly appreciated.
 
J

J. Clarke

JP said:
I'm looking for a reliable "cloning" program. What I want to do is simply
clone (not image) my C: drive to my D: drive, so that in the event of a C:
drive failure I could just unplug the data cable from C:, plug it into D:,
adjust the BIOS, boot and go with a hard drive that would be identical to
where I last backed up by making the clone and without doing anything
else.
(This is a cable-select configuration.) I had PowerQuest's DirveImage
which had a utility called DriveCopy that did this very well, but when I
installed Service Pack 2 to my Win XP, it no longer worked. So I bought
Norton SystemWorks Premier 2005 which includes Ghost 9.0. Ghost's Copy
Drive feature appears to be terribly flawed with SP2, yielding error
message E7C3000F among other problems. Symantec's technical support
acknowledged that it is a known issue with no solution (but no word of
this
on their Web site). Even worse, they gave me time-consuming possible
solutions which cost me many hours of testing to no avail. I even used
Memtest86. I see a lot of information on imaging on these boards but very
little on simply copying (cloning) one internal hard drive to another. I
looked into Seagate's DiskWizard, but the folks there correctly state that
it's not made for this and it doesn't quite work right for cloning. Drive
Snapshot apparently does not have this capability. I'm looking for a
program that will do what PowerQuest's DriveCopy did, and after cloning I
need to be able to immediately test the results by powering down,
switching the data cable from C: to D:, boot into the BIOS then directly
into XP with exactly what I had on the old C:---just like I used to do
when I would test
DriveCopy's clone. And I need this program to be known to work with SP2.
Any help would be greatly appreciated.

Why don't you just mirror the drives?
 
T

Timothy Daniels

JP said:
I'm looking for a reliable "cloning" program. What I want to do
is simply clone (not image) my C: drive to my D: drive, so that
in the event of a C: drive failure I could just unplug the data cable
from C:, plug it into D:, adjust the BIOS, boot and go with a
hard drive that would be identical to where I last backed up
by making the clone and without doing anything else.
(This is a cable-select configuration.)


It doesn't matter if it's Cable Select or explicitly jumpered.
If the Master disappears, the Slave will be next in line in
the boot sequence automatically. Or you can set the boot
sequence manually to put the Slave at the head of the
boot sequence. In short, Master/Slave does not matter
for booting.

I had PowerQuest's DirveImage which had a utility called
DriveCopy that did this very well, but when I installed
Service Pack 2 to my Win XP, it no longer worked. So I bought
Norton SystemWorks Premier 2005 which includes Ghost 9.0.
Ghost's Copy Drive feature appears to be terribly flawed with
SP2, yielding error message E7C3000F among other problems.
Symantec's technical support acknowledged that it is a known
issue with no solution (but no word of this on their Web site).
[...........]
I'm looking for a program that will do what PowerQuest's
DriveCopy did, and after cloning I need to be able to
immediately test the results by powering down, switching
the data cable from C: to D:, boot into the BIOS then directly
into XP with exactly what I had on the old C:---just like I used
to do when I would test DriveCopy's clone. And I need this
program to be known to work with SP2.


You may need Microsoft's .NET Framework re-installed. I use
PowerQuest's Drive Copy 7.1, the precursor to Ghost 9.0, and
it works fine with WinXP SP2. BTW, if you put the power cable
for disk 1 on a DPST toggle switch, you won't have to disconnect
its cables to switch to disk 2. If you toggle it OFF (while it's
powered DOWN!), it won't be visible upon startup. But don't let
disk 2's WinXP clone see it again until the clone has been booted
up for the 1st time in isolation, or the clone will forever depend on
the continued presence of the original in order to function. (This
latter fact was contributed by a poster here named Rod Speed.)

*TimDaniels*
 
J

JP

JP said:
I'm looking for a reliable "cloning" program. What I want to do
is simply clone (not image) my C: drive to my D: drive, so that
in the event of a C: drive failure I could just unplug the data cable
from C:, plug it into D:, adjust the BIOS, boot and go with a
hard drive that would be identical to where I last backed up
by making the clone and without doing anything else.
(This is a cable-select configuration.)


It doesn't matter if it's Cable Select or explicitly jumpered.
If the Master disappears, the Slave will be next in line in
the boot sequence automatically. Or you can set the boot
sequence manually to put the Slave at the head of the
boot sequence. In short, Master/Slave does not matter
for booting.

I had PowerQuest's DirveImage which had a utility called
DriveCopy that did this very well, but when I installed
Service Pack 2 to my Win XP, it no longer worked. So I bought
Norton SystemWorks Premier 2005 which includes Ghost 9.0.
Ghost's Copy Drive feature appears to be terribly flawed with
SP2, yielding error message E7C3000F among other problems.
Symantec's technical support acknowledged that it is a known
issue with no solution (but no word of this on their Web site).
[...........]
I'm looking for a program that will do what PowerQuest's
DriveCopy did, and after cloning I need to be able to
immediately test the results by powering down, switching
the data cable from C: to D:, boot into the BIOS then directly
into XP with exactly what I had on the old C:---just like I used
to do when I would test DriveCopy's clone. And I need this
program to be known to work with SP2.


You may need Microsoft's .NET Framework re-installed. I use
PowerQuest's Drive Copy 7.1, the precursor to Ghost 9.0, and
it works fine with WinXP SP2. BTW, if you put the power cable
for disk 1 on a DPST toggle switch, you won't have to disconnect
its cables to switch to disk 2. If you toggle it OFF (while it's
powered DOWN!), it won't be visible upon startup. But don't let
disk 2's WinXP clone see it again until the clone has been booted
up for the 1st time in isolation, or the clone will forever depend on
the continued presence of the original in order to function. (This
latter fact was contributed by a poster here named Rod Speed.)

*TimDaniels*

Tim:
I didn't know that about the boot sequence. Thanks. I'll keep all that
in mind if I'm ever able to once again clone my C: drive to D: like I
used to do. Also it's very interesting that you are using PQ's
DriveCopy 7.1 with SP2. I was using DriveImage (which includes
DriveCopy) 2002. I don't know if that's earlier or later than your
version 7.1 as I can find no other version number. If you or someone
else knows, please let me know. Also, how would you reinstall (only?)
..NET Framework? Anyway, it is encouraging that you are using PQ's
DriveCopy. I am going to try again to get it to work for me. Thanks
again.
 
J

J. Clarke

JP said:
Thanks, John, for your reply. But how do I mirror the drives?

If you are running Linux or any server version of Windows the capability is
native in the operating system. If not then you need a disk controller
that supports that. Many motherboards come with the capability built in.
If yours doesn't then take a look at the Promise, Highpoint, 3Ware, LSI
Logic, and Tekram sites for a wide range of solutions.
 
M

Michael Kimmer

JP said:
I'm looking for a reliable "cloning" program. What I want to do is
simply clone (not image) my C: drive to my D: drive, so that in the
event of a C: drive failure I could just unplug the data cable from
C:, plug it into D:, adjust the BIOS, boot and go with a hard drive
that would be identical to where I last backed up by making the clone
and without doing anything else. (This is a cable-select
configuration.) I had PowerQuest's DirveImage which had a utility
called DriveCopy that did this very well, but when I installed
Service Pack 2 to my Win XP, it no longer worked. So I bought Norton
SystemWorks Premier 2005 which includes Ghost 9.0. Ghost's Copy
Drive feature appears to be terribly flawed with SP2, yielding error
message E7C3000F among other problems. Symantec's technical support
acknowledged that it is a known issue with no solution (but no word
of this on their Web site). Even worse, they gave me time-consuming
possible solutions which cost me many hours of testing to no avail.
I even used Memtest86. I see a lot of information on imaging on
these boards but very little on simply copying (cloning) one internal
hard drive to another. I looked into Seagate's DiskWizard, but the
folks there correctly state that it's not made for this and it
doesn't quite work right for cloning. Drive Snapshot apparently does
not have this capability. I'm looking for a program that will do
what PowerQuest's DriveCopy did, and after cloning I need to be able
to immediately test the results by powering down, switching the data
cable from C: to D:, boot into the BIOS then directly into XP with
exactly what I had on the old C:---just like I used to do when I
would test DriveCopy's clone. And I need this program to be known to
work with SP2. Any help would be greatly appreciated.

What are "error message E7C3000F among other problems"...? The SnapShot
technology is, in your case, apparently not able to take a snapshot of those
sectors that show problems...
So what "time-consuming possible solutions which costed you hours of testing
...." have you tried...?

--
M.f.G.
Michael Kimmer

"Ein Tag an dem Du nicht lächelst ist ein verlorener Tag"
"Eine Nacht in der Du nicht schläfst ist eine verschlafene Nacht"
 
J

JP

If you are running Linux or any server version of Windows the
capability is native in the operating system. If not then you need a
disk controller that supports that. Many motherboards come with the
capability built in. If yours doesn't then take a look at the Promise,
Highpoint, 3Ware, LSI Logic, and Tekram sites for a wide range of
solutions.

Thanks again John, I'll look into that.
 
J

JP

What are "error message E7C3000F among other problems"...? The
SnapShot technology is, in your case, apparently not able to take a
snapshot of those
sectors that show problems...
So what "time-consuming possible solutions which costed you hours of
testing ..." have you tried...?

Michael, thank you for your reply.
About five minutes into the copy routine everything stopped and I
received Error E7C3000F. At the beginning of the reboot I got a blue
screen stating, in part:
Deleting orphan file record segment xxxx....
(This scrolled by counting about 200,000 files.)
Then it stated:
Correcting orphan file record segment xxx....
(Another scroll with many files.)
Deleting index entry xxxx (many files)
Recovering orphaned file xxxx...(many files)
Replacing invalid security id with default security id for file
xxxxx.....(many files)
Chkdsk....

Along with the previously mentioned efforts, Symantec sent the
following, which I thoroughly followed even though they began by stating
that "there is no current solution."
---
Thank you for contacting Symantec Online Technical Support

I apologize for the inconveniences you are currently facing.

From your post, I understand that you were previously using Drive Image
2002 to copy your primary hard drive to another hard drive and after
installing Norton Ghost 9.0when you tried to perform the same operation
you are encountering an error message with code E7C3000F. And on reboot
after the failed process you notice that Windows performs as check on
the disk and reported errors on files.

I regret to inform you that this issue is currently under investigation
by Symantec and the cause of this issue is unknown and there is no
current solution at this point of time.

However in order to further troubleshoot this issue and reach at a
solution, please refer to the following workarounds:

1. Run CHKDSK on the source drive:

Please note that this issues can occur if your hard drive surface is
damaged. In order to make sure that your hard disk surface is not
damaged, I suggest that you please run CHKDSK with the appropriate
switches on DOS mode. To do so, please refer to the following document
provided in the link below:

Title: 'How to run Microsoft CHKDSK from the command line'
Document ID: 2004066687571562
http://service1.symantec.com/Support/powerquest.nsf/docid/20040666875715
62

Note: Please refer to the above document to resolve your issue, please
ignore the products that are supported by the above document.

2. Optimize your system:

This issue can also occur if there is some resource conflicts with other
programs and Symantec programs. In order to eliminate any system
resource conflicts, I suggest that you please optimize your system
resources and check whether the issue gets resolved. To do so, please
refer to the following document provided in the link below:

Title: 'Basic guide to optimizing system resources'
Document ID: 2002061015214139
http://service1.symantec.com/support/tsgeninfo.nsf/docid/200206101521413
9

After performing the above steps, please perform the operation of Copy
Drive again and check whether this issue is resolved. And if you wish to
know how to copy a disk to disk using the Copy Drive feature with
appropriate options, please refer to the following document provided in
the link below:

Title: 'How to copy disk-to-disk using Norton Ghost 9.0'
Document ID: 2004111701520562
http://service1.symantec.com/Support/powerquest.nsf/docid/20041117015205
62

Please let me know if the issue has been resolved.

Regards,

Arun Kumar
Symantec Authorized Technical Support
---
I'm still looking for a program other than Ghost that will work with XP
SP2 and be capable of copying (cloning, not imaging) one internal hard
drive to another, as I am not confident that I can resolve this issue
with Ghost.
Thanks
 
T

Timothy Daniels

JP said:
[......] it's very interesting that you are using PQ's
DriveCopy 7.1 with SP2. I was using DriveImage
(which includes DriveCopy) 2002. I don't know if
that's earlier or later than your version 7.1 as I can
find no other version number. If you or someone
else knows, please let me know.


Drive Image 7.0 was the last version issued on CD
by PowerQuest (that I know of). Versions 7.1 and
7.2 (possibly called "7.01" and "7.02" were
downloadable fixes to bugs in 7.0 . The included
copy of Drive Image 2002 worked only miserably
for me as it wouldn't do DMA and it took more
than an hour to copy 20GB. When I finally figured
out what .NET Framework was and how to get it,
its installation solved the version 7.0 problem.

Also, how would you reinstall (only?) .NET Framework?


Start/Settings/Control Panel/Add or Remove Programs/
Microsoft .NET Framework/Remove

Then download another copy from Microsoft and
install it again. For version 1.1 of the .NET Framework
Redistributable Package, go to:
http://www.microsoft.com/downloads/...e3-f589-4842-8157-034d1e7cf3a3&displaylang=en

If that doesn't work, try re-installing Ghost 9.0, as it's
possible that it might need Framework to already
be there when it's installed. (In fact, the PowerQuest
User's Guide said that explicitly.)

*TimDaniels*
 
A

Aloke Prasad

JP said:
I'm still looking for a program other than Ghost that will work with XP
SP2 and be capable of copying (cloning, not imaging) one internal hard
drive to another, as I am not confident that I can resolve this issue
with Ghost.

Did you try the earlier version of Ghost (the one not based on DriveImage)?
That is Ghost 2003, and runs from a DOS boot off of a floppy or bootable CD.

I use it with XPPro SP2 (although I have to admit, I mostly do imaging as a
form of backup.. I don't restore from images very often.). Our workplace
uses it to clone drives.

I always feel more confident about cloning/imaging from a boot (DOS) that is
totally independent of the drives being cloned/imaged..
 
J

JP

JP said:
[......] it's very interesting that you are using PQ's
DriveCopy 7.1 with SP2. I was using DriveImage
(which includes DriveCopy) 2002. I don't know if
that's earlier or later than your version 7.1 as I can
find no other version number. If you or someone
else knows, please let me know.


Drive Image 7.0 was the last version issued on CD
by PowerQuest (that I know of). Versions 7.1 and
7.2 (possibly called "7.01" and "7.02" were
downloadable fixes to bugs in 7.0 . The included
copy of Drive Image 2002 worked only miserably
for me as it wouldn't do DMA and it took more
than an hour to copy 20GB. When I finally figured
out what .NET Framework was and how to get it,
its installation solved the version 7.0 problem.

Also, how would you reinstall (only?) .NET Framework?


Start/Settings/Control Panel/Add or Remove Programs/
Microsoft .NET Framework/Remove

Then download another copy from Microsoft and
install it again. For version 1.1 of the .NET Framework
Redistributable Package, go to:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3- f589-
4842-8157-034d1e7cf3a3&displaylang=en

If that doesn't work, try re-installing Ghost 9.0, as it's
possible that it might need Framework to already
be there when it's installed. (In fact, the PowerQuest
User's Guide said that explicitly.)

*TimDaniels*

Well, I had and I removed Microsoft .NET Framework 1.1 then reinstalled
from Microsoft's site to no avail. I have the same problem with Ghost
and PowerQuest's DriveCopy still doesn't work but it now has a different
problem. It displays

"Error 91: Disk Manager has been detected on drive 1, but disk manager
is not running. If you are booting from a floppy, remove the floppy
disk and reboot. Press and hold the <Space Bar> key as your computer
restarts. When prompted insert your boot floppy and continue booting."

[I was not booting from a floppy.]
The only thing I haven't tried is the suggestion to uninstall/reinstall
Ghost after the reinstall of .NET Framework 1.1. I hesitate to do this
as this Ghost is intertwined with Norton SystemWorks Premier 2005 which
includes AnitVirus (the only program Symantec has that I've tried and
works correctly almost all of the time). I would have to uninstall the
entire package and reinstall, gambling that it would all go smoothly
including reinstatement of my subscription. A tall order given
Symantec's track record. In taking that risk I would be betting that
this is the trick that works while all others failed. I would do it if
someone had this specific issue that was solved by this method, but as
far as I can tell, that's not the case. Interestingly, a Google search
of

E7C3000F Ghost

doesn't produce much. I'm about ready to give up and hope that with
time Symantec identifies and/or fixes this issue.

Thank you all.
 
J

JP

Did you try the earlier version of Ghost (the one not based on
DriveImage)? That is Ghost 2003, and runs from a DOS boot off of a
floppy or bootable CD.

I use it with XPPro SP2 (although I have to admit, I mostly do imaging
as a form of backup.. I don't restore from images very often.). Our
workplace uses it to clone drives.

I always feel more confident about cloning/imaging from a boot (DOS)
that is totally independent of the drives being cloned/imaged..

Thanks for that advice. I'll try to find a copy. But is there no CURRENT
program that will copy (clone, not image) from DOS?
 
M

Michael Kimmer

JP said:
Thanks for that advice. I'll try to find a copy. But is there no
CURRENT program that will copy (clone, not image) from DOS?

Ghost 2003's (included in the boxed version of Ghost 9 or present in the
Ghost folder on the NSW 2005 Premier CD) forensic copy using the -ia (and in
conjunction with the -ib) switch. It performs a sector based copy (clone) in
the DOS environment...

--
M.f.G.
Michael Kimmer

"Ein Tag an dem Du nicht lächelst ist ein verlorener Tag"
"Eine Nacht in der Du nicht schläfst ist eine verschlafene Nacht"
 
J

JP

Ghost 2003's (included in the boxed version of Ghost 9 or present in
the Ghost folder on the NSW 2005 Premier CD) forensic copy using the
-ia (and in conjunction with the -ib) switch. It performs a sector
based copy (clone) in the DOS environment...

Now THAT looks like it might be just what I need. I have a difficult week
of work ahead of me, but I WILL be trying it this weekend.

Thank you so much Michael and best regards.
 
O

Odie Ferrous

JP said:
I'm looking for a reliable "cloning" program. What I want to do is simply
clone (not image) my C: drive to my D: drive, so that in the event of a C:
drive failure I could just unplug the data cable from C:, plug it into D:,
adjust the BIOS, boot and go with a hard drive that would be identical to
where I last backed up by making the clone and without doing anything else.
(This is a cable-select configuration.) I had PowerQuest's DirveImage
which had a utility called DriveCopy that did this very well, but when I
installed Service Pack 2 to my Win XP, it no longer worked. So I bought
Norton SystemWorks Premier 2005 which includes Ghost 9.0. Ghost's Copy
Drive feature appears to be terribly flawed with SP2, yielding error
message E7C3000F among other problems. Symantec's technical support
acknowledged that it is a known issue with no solution (but no word of this
on their Web site). Even worse, they gave me time-consuming possible
solutions which cost me many hours of testing to no avail. I even used
Memtest86. I see a lot of information on imaging on these boards but very
little on simply copying (cloning) one internal hard drive to another. I
looked into Seagate's DiskWizard, but the folks there correctly state that
it's not made for this and it doesn't quite work right for cloning. Drive
Snapshot apparently does not have this capability. I'm looking for a
program that will do what PowerQuest's DriveCopy did, and after cloning I
need to be able to immediately test the results by powering down, switching
the data cable from C: to D:, boot into the BIOS then directly into XP with
exactly what I had on the old C:---just like I used to do when I would test
DriveCopy's clone. And I need this program to be known to work with SP2.
Any help would be greatly appreciated.

Have a look at Casper XP. By far the best cloning package I have ever
used - basically a couple of clicks, copies 8GB in about 5 minutes.
Swap drives around, boots straight away.

I've just finished BETA testing this - it knocks the spots off the
competition.


Odie
 
T

Timothy Daniels

Odie Ferrous said:
Have a look at Casper XP. By far the best cloning
package I have ever used - basically a couple of clicks,
copies 8GB in about 5 minutes. Swap drives around,
boots straight away.

I've just finished BETA testing this - it knocks the spots
off the competition.


At Future Systems Solutions' website
http://www.fssdev.com/

Review in PCWorld (June 3, 2004):
http://www.pcmag.com/article2/0,1759,1606870,00.asp

*TimDaniels*
 

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