Getting to grips with MOOL

[Jez]

Hi,

I've bought, downloaded and installed MOOL, only to find it's not quite what
I thought (I know some others have been disappointed by the reality vs
representation), but more importantly that there's really no guidance on
using it. I'm quite surprised how difficult I'm finding it as I've never
struggled with any non-specialist applications before, but perhaps I'm just
ageing badly! Anyway, can anyone give me a simple guide to getting going?

What I would like: Basically I'd like something rather like Exchange. I
(now) understand that MOOL won't do this, but it still seems worth
perservering for the things Microsoft says it will do. I would like:
To open a brower on another computer (hopefully on my mac at work) and
access all my pop email, contacts, calendar, etc, all completely up-to-date.
To use Outlook at home to access the same information, even if I don't have
an internet connection.
To have the online and offline content synchronise, as I go along, without
my intervention.
To continue to use my pop email account as my principal account for sending
and receiving email.

It seems to me that Microsoft says it will do all these things, but when I
go to hotmail through my browser I only have a welcome message which was
automatically sent to my msn account, no contacts and no calendar entries.

Some other issues are:
The hard disk has been almost constantly active since I installed MOOL, but
I can't see anything useful being done.
Is there still a limit of 1,000 contacts on msn?
What is the UK telephone support number for this product?

Perhaps some or all of this will be answered in literature that comes with
my CD when it arrives, but my welcome message says that will be in two to
three weeks - a long time. In the meantime, if anyone can help with any of
it I would be very grateful indeed.

Many thanks,

Jez

 

[Diane Poremsky [MVP]]

you need to set the mool account as default to use the mail on other
computers or sync with a pda.
http://www.slipstick.com/outlook/mool.htm

do you have any search utilities installed? MSN search will cause disk
access. I don't have a problem with just mool though.

Yes, there is a limit of 1000 contacts stored online and it doesn't support
subfolders.

no idea on a uk phone #- login to your msn member account - it should be
there.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Jez]

Many thanks Diane. In addition to your help I've spent quite some time
working things out by experimentation too, but there are a something you
didn't address and I haven't solved. If you or anyone else could help with
it I'd be very grateful. By the way, I have long used Outlook, but never
hotmail or any similar service, so it's a case of porting my offline
activities online, as it were.

Chiefly, I would like to be able to use my existing pop account as my main
email when I am working via the internet, through a web browser. It seems to
me that I can receive all my pop accounts' emails online by making my mool
account the default, but I don't seem to be able to send emails from my pop
account by logging onto msn. I could change the setting of my msn account to
ask for replies to come to my pop account, but that would only work for one
pop account, and I use two while my girlfriend uses a further one.

Can I also clarify something: it seems as though I should not ask msn to
check my pop account now that I have them coming in through mool, as this
seems to produce duplicates, or create even more mayhem - am I right?

I hope I'm not asking too much. I have looked around the internet but I just
can't find guidance on this and I still can't find a telephone support
number.

Many thanks in advance for any and all comments and advice,

Jez

you need to set the mool account as default to use the mail on other
computers or sync with a pda.
http://www.slipstick.com/outlook/mool.htm

do you have any search utilities installed? MSN search will cause disk
access. I don't have a problem with just mool though.

Yes, there is a limit of 1000 contacts stored online and it doesn't
support subfolders.

no idea on a uk phone #- login to your msn member account - it should be
there.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Hi,

I've bought, downloaded and installed MOOL, only to find it's not quite
what I thought (I know some others have been disappointed by the reality
vs representation), but more importantly that there's really no guidance
on using it. I'm quite surprised how difficult I'm finding it as I've
never struggled with any non-specialist applications before, but perhaps
I'm just ageing badly! Anyway, can anyone give me a simple guide to
getting going?

What I would like: Basically I'd like something rather like Exchange. I
(now) understand that MOOL won't do this, but it still seems worth
perservering for the things Microsoft says it will do. I would like:
To open a brower on another computer (hopefully on my mac at work) and
access all my pop email, contacts, calendar, etc, all completely
up-to-date.
To use Outlook at home to access the same information, even if I don't
have an internet connection.
To have the online and offline content synchronise, as I go along,
without my intervention.
To continue to use my pop email account as my principal account for
sending and receiving email.

It seems to me that Microsoft says it will do all these things, but when
I go to hotmail through my browser I only have a welcome message which
was automatically sent to my msn account, no contacts and no calendar
entries.

Some other issues are:
The hard disk has been almost constantly active since I installed MOOL,
but I can't see anything useful being done.
Is there still a limit of 1,000 contacts on msn?
What is the UK telephone support number for this product?

Perhaps some or all of this will be answered in literature that comes
with my CD when it arrives, but my welcome message says that will be in
two to three weeks - a long time. In the meantime, if anyone can help
with any of it I would be very grateful indeed.

Many thanks,

Jez

 

[Diane Poremsky [MVP]]

Chiefly, I would like to be able to use my existing pop account as my main

email when I am working via the internet, through a web browser. It seems
to me that I can receive all my pop accounts' emails online by making my
mool account the default, but I don't seem to be able to send emails from
my pop account by logging onto msn. I could change the setting of my msn
account to ask for replies to come to my pop account, but that would only
work for one pop account, and I use two while my girlfriend uses a further
one.

AFAIK, you can't reply using the pop address when you use the web interface.
Replies from Outlook should properly use the account the message arrived
on - new mail will need to have the account selected to use the pop account.
You could use a template with the pop account set if remembering is a
problem. That method is at http://www.slipstick.com/outlook/mool.htm

Can I also clarify something: it seems as though I should not ask msn to
check my pop account now that I have them coming in through mool, as this
seems to produce duplicates, or create even more mayhem - am I right?

Correct, thati s my experience too. If Outlook is collecting the POP mail,
don't do it using MSN.

 

[Jez]

AFAIK, you can't reply using the pop address when you use the web
interface. Replies from Outlook should properly use the account the
message arrived on - new mail will need to have the account selected to
use the pop account. You could use a template with the pop account set if
remembering is a problem. That method is at
http://www.slipstick.com/outlook/mool.htm


Correct, thati s my experience too. If Outlook is collecting the POP mail,
don't do it using MSN.

In which case I can't actually check my pop mail through a browser live,
only any pop emails that have been synchronised while I've been using
Outlook anyway? I.e. MOOL is really a way of brining one's hotmail / msn
account into Outlook, NOT a way of using one's pop emails via the internet?

Thanks again for all your help,

Jez

 

[Diane Poremsky [MVP]]

In which case I can't actually check my pop mail through a browser live,

only any pop emails that have been synchronised while I've been using
Outlook anyway? I.e. MOOL is really a way of brining one's hotmail / msn
account into Outlook, NOT a way of using one's pop emails via the
internet?

Correct. It does a good job of storing pop mail on the net if you collect it
with outlook, but using MSN to collect the pop when traveling has some
issues.