Getting Symantec error while opening Outlook 2003

[Guest]

Hi,

I am getting thi error :

"The add-in "C:\program Files\Symantec Antivirus\vpmsece2.dll" could not be
installed or loaded. This program may be resolved by using Detect and Repair
on the Help menu. Unable to load "C:\Program Files\Symantec
Antivirus\vpms...". You may be out of memory, out of system resources, or
missing a .dll file."

When i open the outlook then i get the above error message but after i Press
OK i can use my Outlook.

Please Help!

Thanks.

Syed.

 

[Vince Averello [MVP-Outlook]]

Did you uninstall Symantec Antivirus?

See if there's still an addin active that shouldn't be. Check here: Tools
menu > Options > Other > Advanced options > Add-in Manager

 

[DL]

Apparently you have a symantec / norton anti virus app installed.
Uninstall it, then if you must, reinstall without the Outlook intergration
option.

 

[Guest]

i got a reply from symantec and it really worked....so here is the solution
for everyone...


To fix the problem, find and delete all copies of the Extend.dat file on the
computer. A copy of this file exists for each local user account. Then,
restart the computer.

Note: You cannot delete copies of the Extend.dat file for other user
accounts unless you log on with an account that has local administrator
rights.

To find and delete copies of Extend.dat
Exit Outlook if the program is open.
Confirm that Windows is set to show hidden and system folders.
To show hidden and system folders, read How to make Windows show all files.
On the Windows taskbar, click Start > Search > For Files or Folders.
Under "Search for files or folders named," type the following text:

extend.dat


Click Search Now.
Wait for the search to finish.
Delete all copies of the Extend.dat file.
Restart the computer.

If a Group Policy that hides system files is in effect, you may not find the
Extend.dat file when you search or browse, even after you set Windows to show
all files. If you do not find any copies of the Extend.dat file, use a
command prompt to delete the file(s).