getting stop message PLEASE help

R

Robert

Every time I run the computer normally, after a short
while (usually a minute or two) or immediatley following
the use of pretty much any program, such as Internet
Explorer or Media Player, I receive a stop message:

***STOP: 0x000000DB (0xC0400000, 0x00000002, 0x00000000,
0x8046DFBE}
A driver has corrupted the memory management system PTEs
***Address 8046DFBE base at 80400000, DateStamp 3ee650b3 -
ntoskrnl.exe
Beginning dump of physical memory
Physical memory dump complete. Contact your system
administrator or technical support group.

The stop codes usually vary with each occurence, however
the file ntoskrnl.exe always shows up. I believe that the
memory management system PTEs always show up as well, but
I think on a few occasions they might have not.

I am able to get the computer to work in Safe Mode with
networking capabilities. Web browsing through Internet
Explorer is no problem is this way.
 
J

Joseph Conway [MSFT]

STOP 0xDB means that a driver is corrupting the system PTEs (page table
entry). You would need to have the dump looked at to determine the driver
causing the fault. The fact that the machine boot into safe mode properly
means that its most likely a system service loading the driver. You can use
the msconfig utility from Windows XP to clean boot the machine to determine
what it might be.


310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560
 

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