Bootup error

[Alan]

I have Win2K Professional installed.
I got an error when bootup, it went to the Windows flash screen and then the
black screen gave me message:

*** STOP: 0x00000004 (0x00000000, 0x00000002, 0x00000001, 0x80415492)
*** Address 80415492 base at 80400000, DateStamp 3ad7ad60 - ntoskrnl.exe
Beginning dump of physical memory.
Physical memory dump complete. Contact your system administrator or
technical support group.

Any idea ?

 

[Alan Illeman]

I have Win2K Professional installed.

You'll have to tell us more than that i.e. service pack level,
security patches, firewall, antivirus, recent downloads, etc

 

[Alan]

I got Service pack 2, and Norton Anti-Virus 2004 installed.

 

[Alan Illeman]

I got Service pack 2, and Norton Anti-Virus 2004 installed.

Sorry for the late reply but I had a system crash.
Why not SP.4, it's been available on CD for some time, also
what sort of firewall are you using? Are you on a network or
are you a single user? Without more info, we can only guess
- unless, of course, someone else has seen the identical
problem.

Alan

 

[Alan Illeman]

I got Service pack 2, and Norton Anti-Virus 2004 installed.

Are you a single user or on a network? Do you have a firewall
and/or router for protection? Do you browse using the Admin
account? How long was the system running well before this
happened? Why are you not at SP.4?