getting slower

[Dave Blair]

Hi,
I have outlook 2000 on a user's sony vaio laptop. As time goes on it
gradually getting slower and slower when opening/closing emails,
clicking on the menu bar etc. It can take a couple of minutes just to
open an email.

The laptop has win 2000 installed and I've checked that journalling is
switched off, that there is no fast find installed in the control
panel and that there isn't a problem with the server or network
(laptop is just as slow when it's not connected to the network).

Outlook is set up in internet mode to use pop3, the .pst file is 1.5Gb
(should this be ok or is it just too big?). I've defragged the drive,
checked for spyware, viruses and the like and can't see anything
wrong.

I noticed that the hard drive is only formatted with FAT32?

Help, I'm really stuck. Anyone got any ideas?

thanks,
Dave

 

[outlook_rox]

Hi Dave,
There are a few things you can try:
1) Turn off the preview pane, to see if this is causing the problem.
2) Start-run and type outlook /safe this will prevent addins, macros, and
word from loading with outlook

Cheers

 

[Lanwench [MVP - Exchange]]

Hi,
I have outlook 2000 on a user's sony vaio laptop. As time goes on it
gradually getting slower and slower when opening/closing emails,
clicking on the menu bar etc. It can take a couple of minutes just to
open an email.

The laptop has win 2000 installed and I've checked that journalling is
switched off, that there is no fast find installed in the control
panel and that there isn't a problem with the server or network
(laptop is just as slow when it's not connected to the network).

Outlook is set up in internet mode to use pop3, the .pst file is 1.5Gb
(should this be ok or is it just too big?).

That's getting pretty big - although the official limit is 2GB, many people
find that problems begin closer to 1.2 - 1.5GB. Delete some items & try
compacting the PST file (try it three times).

I've defragged the drive,
checked for spyware, viruses and the like and can't see anything
wrong.

I noticed that the hard drive is only formatted with FAT32?

That shouldn't make any difference here (in fact, FAT is often faster than
NTFS, although it's less efficient in other ways, is a lot more errorprone
and gets fragmented easily). You might want to run defrag regularly...