Getting rid of Norton

R

Retired

I am buying a new computer (with XP, not Vista!) which has a 3 month trial
of Norton pre-installed.
I have always found Avast to be satisfactory, and see no reason to change
and will want to totally remove Norton from the machine.
Friends tell me this is virtually impossible - even once uninstalled, it
pops up from time to time.
Any advice or comments please for a pensioner who is not a computer expert.

Retired
 
S

Si

I am buying a new computer (with XP, not Vista!) which has a 3 month trial
of Norton pre-installed.
I have always found Avast to be satisfactory, and see no reason to change
and will want to totally remove Norton from the machine.
Friends tell me this is virtually impossible - even once uninstalled, it
pops up from time to time.
Any advice or comments please for a pensioner who is not a computer expert.

Retired

It is not as hard with the latest versions as it used to be. Just
ensure that you remove it before installing Avast! to reduce possible
problems.
 
C

Clark

Retired said:
I am buying a new computer (with XP, not Vista!) which has a 3 month
trial of Norton pre-installed.
I have always found Avast to be satisfactory, and see no reason to
change and will want to totally remove Norton from the machine.
Friends tell me this is virtually impossible - even once uninstalled,
it pops up from time to time.
Any advice or comments please for a pensioner who is not a computer
expert.
Retired

When you remove Norton you need to remove the updater also, it is in the
add/remove in control panel too.

Clark
 
F

FredW

Retired was thinking very hard :
I am buying a new computer (with XP, not Vista!) which has a 3 month trial
of Norton pre-installed.
I have always found Avast to be satisfactory, and see no reason to change and
will want to totally remove Norton from the machine.
Friends tell me this is virtually impossible - even once uninstalled, it pops
up from time to time.
Any advice or comments please for a pensioner who is not a computer expert.

Please use this "tool" (provided by Symantec):
http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

If you buy a new computer with pre-installed software,
maybe you should this:
http://www.pcdecrapifier.com/
http://www.pcdecrapifier.com/removes

These two tools should be used immediately
after the first time you start your new PC,
and before you are connected to the Internet.

To do Windows Update before you are connected to the Internet,
consider downloading and using Autopatcher:
http://www.autopatcher.com/

(advice from another pensioner)
 
B

Beauregard T. Shagnasty

Retired said:
I am buying a new computer (with XP, not Vista!) which has a 3 month
trial of Norton pre-installed. I have always found Avast to be
satisfactory, and see no reason to change and will want to totally
remove Norton from the machine. Friends tell me this is virtually
impossible - even once uninstalled, it pops up from time to time. Any
advice or comments please for a pensioner who is not a computer
expert.

They have a tool to remove their own software.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

<aol>Me too!!!1!!</aol>
 
R

Retired

FredW said:
Retired was thinking very hard :

Please use this "tool" (provided by Symantec):
http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

If you buy a new computer with pre-installed software,
maybe you should this:
http://www.pcdecrapifier.com/
http://www.pcdecrapifier.com/removes

These two tools should be used immediately
after the first time you start your new PC,
and before you are connected to the Internet.

To do Windows Update before you are connected to the Internet,
consider downloading and using Autopatcher:
http://www.autopatcher.com/

(advice from another pensioner)
Thanks for the advice - the HP computer on order has 14 items of software
listed.
I don't think I need any of them; certainly not trial editions which die in
due course leaving rubbish on my computer.

Retired
 
D

Dave Cohen

Beauregard said:
They have a tool to remove their own software.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039


<aol>Me too!!!1!!</aol>

I've never had a problem removing pre-installed stuff, including Norton
(2002 version). I use zone alarm and avast. Avast has an annoying
problem that sometimes prevents winxp from shutting down without
manually killing the process and I can't seem to fix it.
Can one still get new machines with winxp. My scanner isn't going to
work under vista.
Dave Cohen
 
R

Retired

I've never had a problem removing pre-installed stuff, including Norton
(2002 version). I use zone alarm and avast. Avast has an annoying problem
that sometimes prevents winxp from shutting down without manually killing
the process and I can't seem to fix it.
Can one still get new machines with winxp. My scanner isn't going to work
under vista.
Dave Cohen

The answer seems to be yes, if you're quick
Both Dabs and e-buyer have HP and Acer computers with XP
Buying XP for the same reason, neither my scanner or printer will work under
Vista

Retired
 
J

Jim

Retired said:
I am buying a new computer (with XP, not Vista!) which has a 3 month trial
of Norton pre-installed.
I have always found Avast to be satisfactory, and see no reason to change
and will want to totally remove Norton from the machine.
Friends tell me this is virtually impossible - even once uninstalled, it
pops up from time to time.
Any advice or comments please for a pensioner who is not a computer
expert.

Retired
The instructions from Symantec state you first try to remove it from
add/remove in the control panel. If it still
remains, you should use their removal tool.

In my case, the first step failed. The second step removed it although
there still remained a folder and some files. I just renamed the files.
After a few days, when nothing bad happened, I deleted the folder.

The computer does seem to run faster now.

Jim
 
B

Buffalo

Jim wrote:
[snip]
In my case, the first step failed. The second step removed it
although there still remained a folder and some files. I just
renamed the files. After a few days, when nothing bad happened, I
deleted the folder.

The computer does seem to run faster now.

Jim

Well, I'm curious.
Did it run faster after you uninstalled Norton, or after you deleted the
renamed files and the folder they were in?
I would think the former.
If you had trouble removing Norton completely, don't ever try to uninstall
ZoneAlarm. :)
 
R

Ray.Milne

Retired said:
Can one still get new machines with winxp. My scanner isn't going to work

The answer seems to be yes, if you're quick
Both Dabs and e-buyer have HP and Acer computers with XP
Buying XP for the same reason, neither my scanner or printer will work
under Vista

Retired
Am buying a laptop from the below firm. They seem to sell PC's with and
without an OS.

https://www.novatech.co.uk/novatech/nbrange.html?X60

Ray.
 
J

Jim

Buffalo said:
Jim wrote:
[snip]
In my case, the first step failed. The second step removed it
although there still remained a folder and some files. I just
renamed the files. After a few days, when nothing bad happened, I
deleted the folder.

The computer does seem to run faster now.

Jim

Well, I'm curious.
Did it run faster after you uninstalled Norton, or after you deleted the
renamed files and the folder they were in?
I would think the former.
If you had trouble removing Norton completely, don't ever try to uninstall
ZoneAlarm. :)
It ran faster after I uninstalled Norton. The files in the left over folder
were not accessed after Norton left.

I am now using AVG on the computer.

Jim
 
V

Virus Guy

Ray.Milne said:
Am buying a laptop from the below firm. They seem to sell PC's
with and without an OS.

https://www.novatech.co.uk/novatech/nbrange.html?X60

(I know, it's 1.5 year-old-news, but still...)

http://news.zdnet.co.uk/software/0,1000000121,39261437,00.htm

Microsoft: Don't sell PCs without operating systems
Graeme Wearden ZDNet UK
Published: 05 Apr 2006 11:45 BST

Microsoft has urged UK PC vendors not to give customers the
opportunity to buy a PC without a pre-installed operating system.

Supplying base systems, or 'naked PCs', is a missed opportunity,
according to Michala Alexander, Microsoft's head of anti-piracy.

Writing in Microsoft's Partner Update magazine, which is distributed
to computer dealers, Alexander estimated that 5 percent of computers
sold in the UK in 2006 would not include an operating system.

Alexander is keen to bring that number down, even though customers
could want a base system because they want to install Linux, or
because their firm already has a licensing agreement for an operating
system such as Windows.

"We want to urge all system builders — indeed, all Partners — not to
supply naked PCs. It is a risk to your customers and a risk to your
business — with specifically 5 percent fewer opportunities to market
software and services," wrote Alexander.

Linux vendors and free software supporters, though, believe these base
systems can play an important role in supporting the open source
market. Some are concerned that Microsoft may be attempting to use its
powerful position in the market to hamper competition. (no shit)

The European branch of the Free Software Foundation hopes that PC
vendors will not be swayed by Microsoft.

"We would be happy to see any kind of hardware being shipped without
an operating system, or pre-installed with free software. Furthermore,
we would be happy to get in contact with any hardware vendor who wants
to free his customers this way," said Joachim Jakobs, of the FSF
Europe.

Alexander's role is to combat the use of counterfeit and unlicensed
versions of Microsoft's software. In February, Microsoft launched an
initiative called Keep IT Real, in which "feet on the street"
investigators would visit technology vendors suspected of installing
counterfeit software on PCs before selling them.

In the article, Alexander appeared to reveal that these investigators
will also have a role in clamping down on the sale of base systems.

"Microsoft is recruiting two 'feet on the street' personnel whose role
will be to provide proactive assistance during customer visits, and
help you get the value proposition for pre-installed software and
related services. Give us a call and let's get those feet walking,"
Alexander wrote.

The FSF Europe is alarmed by the prospect that customers who request a
base systems would risk a visit from Microsoft's investigators.

"It looks like a private sniffing service which is supposed to spy on
these who do not want to pay the Microsoft tax anymore. It is an
incredible piece of impudence which any politician, customer and
journalist should recognise carefully," said Jakobs.

When contacted by ZDNet UK, Alexander denied that operatives would be
dispatched into the premises of customers who attempted to buy a PC
without Windows.

"I can confirm that the... personnel are not participating in customer
visits. This is an error in the copy and will be amended in future
material on the subject," Alexander claimed.

Alexander also insisted that Microsoft was simply trying to help its
reseller partners by explaining how they could grow their businesses
by selling its software and services. But she did reiterate that the
software giant is concerned that the sale of base systems may be
linked to the use of counterfeit software.

"There will be a concern if we see an increase in businesses selling
PCs without Windows and piracy goes into the sky," said Alexander, who
also rejected the suggestion that Microsoft was attempting to use its
powerful position in the market to hamper rival operating systems.

Both Red Hat and Novell argue that naked PCs can be an important part
of the overall market.

"Microsoft is clearly concerned about the threat of Linux on the
desktop and is trying to protect its base. Naked PCs provide customers
with choice and lower the price of commodity PCs," said a Novell
spokesman.

"Customers want to have choice and they don't want to be locked in by
one vendor, such as Microsoft," said Red Hat's Dirk Kissinger. "We
would like to see more hardware vendors give their customers the
choice of pre-installed operation systems, be it Microsoft or Red Hat
or other options, or raw hardware without an operating system."

Several PC vendors contacted by ZDNet UK were reluctant to comment on
the issues surrounding base systems. One, though, did say that they
hadn't encountered any difficulties.

"We've had no pressure from Microsoft, yet," said a representative
from Chillblast, a UK PC vendor that sells some computers without
operating systems.
 
B

Bullwinkle

It's really not as easy as that.

Symantec has a bad habit of putting files all over your disks and you need
to manually delete any files you find after removing the program using the
add/remove program and the Norton removal tool has done its thing.

After all that you should run a registry program and the defrag because
there will be more troubles caused by Norton programs.

Be sure to back up the registry before doing anything there.

Regards,
 
D

Dave Cohen

Buffalo said:
Jim wrote:
[snip]
In my case, the first step failed. The second step removed it
although there still remained a folder and some files. I just
renamed the files. After a few days, when nothing bad happened, I
deleted the folder.

The computer does seem to run faster now.

Jim

Well, I'm curious.
Did it run faster after you uninstalled Norton, or after you deleted the
renamed files and the folder they were in?
I would think the former.
If you had trouble removing Norton completely, don't ever try to uninstall
ZoneAlarm. :)
I maintain an xpcopy partition for trying out downloads etc. I had no
problem removing zone alarm to see if it had any effect on my avast
shutdown problem (it didn't). Replaced ZA with Kerio, prefer ZA.
Dave Cohen
 
B

Buffalo

Bullwinkle said:
It's really not as easy as that.

Symantec has a bad habit of putting files all over your disks and you need
to manually delete any files you find after removing the program using the
add/remove program and the Norton removal tool has done its thing.

After all that you should run a registry program and the defrag because
there will be more troubles caused by Norton programs.

Be sure to back up the registry before doing anything there.

Regards,


"Jim" <

Hell, try uninstalling ZA completely.
 
B

Buffalo

Jim said:
It ran faster after I uninstalled Norton. The files in the left over folder
were not accessed after Norton left.

I am now using AVG on the computer.

Jim

Thanks for the reply.
I use AVG as well, but I don't think it is as effective as Norton, but, it
might not impact your system as much.
I do practice 'safe hex', mostly.
Overall, I never did notice Norton AntiVirus slowing down my system.
I think that the problem that many have with Norton slowing things down, is
that they run everthing Norton Systemworks has to offer.
 

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