RDT said:
Avast came up with a file luckytender.dll is says is in system volume
information. I am logged in as administrator but I get a message saying
this directory is inaccessable. Avast couldn't delete it. How do I get
to it?
Thanks
Hi "RDT",
The System Volume Information folder is a super hidden system folder where
your System Restore points are stored. You don't need to get into it, and
that one file may not be the only bad file. Simply use Disk Cleanup to clear
out all but the most recent Restore Point.
Start> (all)Programs> Accessories> System Tools> Disk Cleanup
or
Click Start, click Run, type or paste next line and press Enter:
%SystemRoot%\system32\cleanmgr.exe
At the top of the Disk Cleanup dialog, click More Options.
In the "System Restore" section, click the "Clean up" button.
That removes "all but the most recent restore point."
Download MalwareBytes anti-malware, update and run Full Scan
http://www.malwarebytes.org/mbam.php
HTH. --Richard