Getting rid of "Found new hardware"

[Stuart Grant]

A few weeks ago, my computer started showing a message "Found new
ardware - Image", although I had not installed any new hardware, and then
started the "Found new hardware wizard". Cancelling it gives a reproachful
message that your new hardware may not work. I have tried letting the
wizard runs but after a while it reports that it cannot find what it is
looking for.

From the name "Image", I thought it might be relate to my Brother MFC 640CW,
which has a scan function, but the software was installed months ago and I
have used the Scan function occasionally with no problem.

I have now got in the habit of cancelling the wizard after every start-up
but is there any way of getting rid of the message ?

Stuart, Zürich, Switzerland

 

[smlunatick]

A few weeks ago, my computer started showing a message "Found new
ardware  - Image", although I had not installed any new hardware, and then
started the "Found new hardware wizard".  Cancelling it gives a reproachful
message that your new hardware may not work.  I have tried letting the
wizard runs but after a while it reports that it cannot find what it is
looking for.

From the name "Image", I thought it might be relate to my Brother MFC 640CW,
which has a scan function, but the software was installed months ago and I
have used the Scan function occasionally with no problem.

I have now got in the habit of cancelling the wizard after every start-up
but is there any way of getting rid of the message ?

Stuart, Zürich, Switzerland

Most Brother MFC (ink-jet) CN and CW unit have digital media slots.
With the N and W in the model name, this means that these can also be
connected to most home "networks" via most boardband routers.

Check for updated drviers

 

[Saruman]

If you let the wizard run to the end, it may then sa that the drivers could
not be found and have not been installed. There is then either a tickbox or
a button to never notify again. Use that and you shouldn't be bothered
again.

Also, look in the Device Manager for yellow exclamation marks. They indicate
that there is a problem with an item.

Go to Control Panel, Performance and Maintenance, System, Hardware Tab and
Device Manager Button.

 

[Stuart Grant]

Thank you smlunatick.
Saruman's solution got rid of the problem but I will check for an updated
driver for the Brother MFC-640CW.
Stuart