Getting new SATA drive to show up


C

Cronzor

Alright, background info:

- Motherboard is Asus P4P800-E Deluxe running the latest BIOS. This
motherboard supports SATA but not SATA2. Drive is plugged into SATA1.
- I heard this drive came jumpered to SATA1 by default, however, no
jumper was supplied :( I stole one from my brother's computer to test
in the meanwhile, and jumpered the hard drive to SATA1 (where the hell
do I get just a jumper? Why didn't it come with??)
- OS is Windows XP SP2
- Currently running an old IDE drive as master drive, though I
ultimately intend on having the new drive run the OS and whatnot, with
the old IDE as storage/backup.

The BIOS recognizes the hard drive as "Third IDE Master", behind the
old drive and the DVD drive. Is this normal?

Windows simply prompts some Found New Hardware dialogs, which soon
displays:
"There was a problem installing this hardware: IDE channel.
An error occurred during the installation of the device
Driver is not intended for this platform."



Drive does not show up in Windows at all. Help appreciated..
 
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J

JAD

Cronzor said:
Alright, background info:

- Motherboard is Asus P4P800-E Deluxe running the latest BIOS. This
motherboard supports SATA but not SATA2. Drive is plugged into SATA1.
- I heard this drive came jumpered to SATA1 by default, however, no
jumper was supplied :( I stole one from my brother's computer to test
in the meanwhile, and jumpered the hard drive to SATA1 (where the hell
do I get just a jumper? Why didn't it come with??)
- OS is Windows XP SP2
- Currently running an old IDE drive as master drive, though I
ultimately intend on having the new drive run the OS and whatnot, with
the old IDE as storage/backup.


Did the OS 'start' out as XP SP2 or was it updated 'to' SP2? I ask because
twice now I have seen an 'updated'(- sata drivers) XP SP2 install NOT see
new sata untill the sata drivers were installed.
 
C

Cronzor

Cronzor said:
Yep, updated to SP2 from plain ol' XP.


Where can I get the drivers and how can I go about installing them?

Would the "Promise" drivers be what I'm looking for here?
 
J

JAD

Cronzor said:
Where can I get the drivers and how can I go about installing them?

Would the "Promise" drivers be what I'm looking for here?

your motherboard drivers disk motherboard manufactures web site
controller website
what is happening in the device manager when the drive is hooked up?
 
C

Cronzor

JAD said:
your motherboard drivers disk motherboard manufactures web site
controller website
what is happening in the device manager when the drive is hooked up?

An IDE Controller that isn't installed properly shows up.Yellow symbol.
 
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J

JAD

Cronzor said:
An IDE Controller that isn't installed properly shows up.Yellow symbol.


thats the driver that needs to be updated. I have had luck by using the
device manager to 'update ' the driver and let it search the web/MS.
otherwise you need to get the driver from the mainboard manufacturer

Good luck
 
C

Cronzor

Is it weird that it wants me to install an IDE controller for this SATA
drive? Or that the mobo detects it as the third IDE master?

Is an IDE controller really what I need to be installing?
 
C

Cronzor

The "IDE Controller" in the device manager doesn't accept the drivers
on the floppy.

I tried booting to Windows Setup and pushing F6 then using the drivers
on the floppy and it seemed to work in detecting the drive (for setup
purposes only)..It did, however, keep my IDE drive as C:\ in the
partition list, so I aborted the installation for the time being.

My BIOS settings were to disable the IDE drive, so I have no idea why
Windows Setup had it listed there.

If I unplug the IDE drive and try that again would it see the SATA
drive as C:\?
Then replug the IDE to make it D:\?
Is there someplace I need to specify that the IDE shouldn't be first?
Normally I'd go through the whole master/slave thing but SATAs don't
have that..

Thanks for continued help.
 
J

JAD

Cronzor said:
The "IDE Controller" in the device manager doesn't accept the drivers
on the floppy.

"Uninstall" the IDE controller (if you didn't try this already). Do you
have any 'Other Devices' in the device manager?
If so, uninstall all that appear there.
I tried booting to Windows Setup and pushing F6 then using the drivers
on the floppy and it seemed to work in detecting the drive (for setup
purposes only)..It did, however, keep my IDE drive as C:\ in the
partition list, so I aborted the installation for the time being.

Now we are dealing with something you haven't explained. what are your
intentions for the drive?

My BIOS settings were to disable the IDE drive, so I have no idea why
Windows Setup had it listed there.

If I am understanding you the IDE reference bothers you because you are
using SATA. Just a misnomer in the device manager. I am used to seeing third
and fourth IDE references to be SATA.
If I unplug the IDE drive and try that again would it see the SATA
drive as C:\?

Again what are your intentions? to install an OS to the SATA and slave the
primary IDE?

Then replug the IDE to make it D:\?
Is there someplace I need to specify that the IDE shouldn't be first?

depending on the bios. enter setup... Boot sequence is where you start.
 
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C

Cronzor

JAD said:
"Uninstall" the IDE controller (if you didn't try this already). Do you
have any 'Other Devices' in the device manager?
If so, uninstall all that appear there.

The only unusual thing added by putting in the HDD is two instances of
"IDE Channel" with the yellow exclamation mark. Uninstalling them gets
rid of them but doesn't do much of anything else. Trying to install the
drivers based on the stuff on the floppy does not work.
Now we are dealing with something you haven't explained. what are your
intentions for the drive?

I ultimately intend on having the SATA become my main drive with the OS
installed, with the old IDE as a backup/storage.
If I am understanding you the IDE reference bothers you because you are
using SATA. Just a misnomer in the device manager. I am used to seeing third
and fourth IDE references to be SATA.

Good to know, although I was also referring to the fact that, despite
telling the bios to "DISABLE" the IDE drive (my intention being to make
the SATA the new C:\ and install windows to it), Windows Setup still
saw the IDE drive as C:\
Again what are your intentions? to install an OS to the SATA and slave the
primary IDE?

Bingo. I'm thinking my best bet may be to unplug the IDE so it REALLY
doesn't get recognized, try to get windows running on the SATA, then
reinstall the IDE and pray from there. Thoughts?
 
J

JAD

Cronzor said:
The only unusual thing added by putting in the HDD is two instances of
"IDE Channel" with the yellow exclamation mark. Uninstalling them gets
rid of them but doesn't do much of anything else. Trying to install the
drivers based on the stuff on the floppy does not work.


I ultimately intend on having the SATA become my main drive with the OS
installed, with the old IDE as a backup/storage.


Good to know, although I was also referring to the fact that, despite
telling the bios to "DISABLE" the IDE drive (my intention being to make
the SATA the new C:\ and install windows to it), Windows Setup still
saw the IDE drive as C:\

I believe that you have hit on the procedure many have used to get to where
you want to be. I have not 'mixed' sata with IDE. I prefer to to use the
SATA alone, and have in many builds put together an USB external enclosure
to incorprate the old IDE drive.
Bingo. I'm thinking my best bet may be to unplug the IDE so it REALLY
doesn't get recognized, try to get windows running on the SATA, then
reinstall the IDE and pray from there. Thoughts?

Take out the IDE as you have talked about, this should set it up the way you
want. make sure you adjust the Bios boot sequence to boot from the SATA
first.
 
A

Andy

The "IDE Controller" in the device manager doesn't accept the drivers
on the floppy.

I tried booting to Windows Setup and pushing F6 then using the drivers
on the floppy and it seemed to work in detecting the drive (for setup
purposes only)..It did, however, keep my IDE drive as C:\ in the
partition list, so I aborted the installation for the time being.

My BIOS settings were to disable the IDE drive, so I have no idea why
Windows Setup had it listed there.

If I unplug the IDE drive and try that again would it see the SATA
drive as C:\?
Then replug the IDE to make it D:\?
Is there someplace I need to specify that the IDE shouldn't be first?

Under the Boot menu in BIOS setup is a setting called Hard Disk
Drives. Move the SATA drive to the top of the list. This will cause
the BIOS to boot from the SATA drive, and if it has an active primary
partition, Windows setup will assign C: to it.
 
C

Cronzor

Under the Boot menu in BIOS setup is a setting called Hard Disk
Drives. Move the SATA drive to the top of the list. This will cause
the BIOS to boot from the SATA drive, and if it has an active primary
partition, Windows setup will assign C: to it.

Yep, I did indeed use that setting to move the SATA drive to the top,
and selected "Disable" for the IDE. The SATA drive, however, is not
partitioned. Maybe that's why it showed up under the IDE....I'll just
disconnect it while doing all this and let you guys know how that pans
out.
 
J

JAD

Cronzor said:
Yep, I did indeed use that setting to move the SATA drive to the top,
and selected "Disable" for the IDE. The SATA drive, however, is not
partitioned. Maybe that's why it showed up under the IDE....

nope you disabled it from the booting sequence, not from the system. To
disable the IDE you would disable the 'controller' (primary/secondary) from
the main menu or possibly advanced settings.



I'll just
disconnect it while doing all this and let you guys know how that pans
out.

thing should work out fine. Do get back to us.....
 
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A

Andy

Yep, I did indeed use that setting to move the SATA drive to the top,
and selected "Disable" for the IDE. The SATA drive, however, is not
partitioned. Maybe that's why it showed up under the IDE....I'll just
disconnect it while doing all this and let you guys know how that pans
out.

The way to install Windows without having to monkey around with the
disks is:
1. Move the SATA disk to the top of Hard Disk Drives.
2. In Windows setup, create the first partition on the SATA disk.
3. If the drive letter assigned to the just created partition is not
C:, quit setup (F3-F3).
4. Boot from the Windows CD again and run setup. Since a primary
partition on the SATA disk now exists, setup should assign C: to it.

One thing to keep in mind when changing the physical configuration of
the disks: the BIOS will reorder the disks in Hard Disk Drives to some
default order, so you should always check Hard Disk Drives after
messing with the disks.
 
C

Cronzor

Sorry for the delay, been busy.

Just to say that I have created partitions for the new drive (I prefer
a small partition for the OS and program files and the rest for all my
junk to support easy formatting). I installed windows on the new drive
and it seems to be working OK. I have yet to set it up properly
(internet refuses to work, for example), but all signs look good. I set
the drive order back so my old drive's functionality can keep me going
while I set up the other Windows installation properly.

One thing that's got me, though, is the fact that -when running with
the new drive as the primary drive- it becomes C:\ and F:\, with the
old IDE drive as D:\ and E:\

I'm thinking maybe that once I'm setup properly, I can wipe out the IDE
and make it one large partition. Will that move the drive letter behind
the SATA such that SATA = C, D, and IDE = E?

Should I hold off installing any applications to the F:\ (which will
become D:\ if my theory is right?)
 
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