getting microsoft explorer.exe error

[Gene]

When trying to right click on desktop icons I recieve a
error message that states that microsoft explorer.exe and
that it would have to restart. the error signiture is
APPNAME:explorer.exe, APPVER: 6.0.2800.1221, MODNAME:
ntdll.dll, MODVER: 5.1.2600.1217, OFFSET: 0007e54. I have
tryed Norton solutions and have done a defrag.,and have
restored to a previous time and retured(undid) restore,
nothing has worked. Any ideas? thank You

 

[Rich Bendorf]

Gene...

I am getting the same thing. I have scanned many of the forums and done a
global, but have found nothing that works with my system...others have the
same problem, but it is probably tied to one particular application...fixes
should start showing up shortly as it is tied to SP2.

 

[OShah]

Gene...

I am getting the same thing. I have scanned many of the forums and
done a global, but have found nothing that works with my
system...others have the same problem, but it is probably tied to one
particular application...fixes should start showing up shortly as it
is tied to SP2.

Can't be sure about this, but...

Does it occur with any file, not just folders? Does it occur in My
Computer?

if it occurs with all files, then under the registry key.
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

Try removing (Backup your registry first!!!!) some of the entries there.
On my system, I have:

{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Offline Files
Open With
Open With EncryptionMenu
UltraEdit-32

You may have some different items depending on the applications you have
installed. Best to keep the items listed above. Delete the other items
one by one until you have found the culprit.

Oh, you may want to have some kind of backup first.


---------
oshah
Control Panel -> System -> Advanced -> Error Reporting -> Choose
Programs -> Do Not report errors for these programs:

Acrobat.exe waol.exe