Getting an error that says, "Unable to open your default email fo.

[Guest]

I have had trouble ever since switching from Outlook 97 to XP. My address
book in 97 never smoothly converted to Outlook XP. So everytime I clicked
address book in Outlook, it would give me an error about not finding it, then
return a dialog box with three address books, all with the same name. When I
selected the third one, I got my 97 addresses, but that was the only way to
get to it. l could never use any auto type of addressing features cause it
was always confused by the three address books, only one of which is any
good. So now I sit with an Outlook PST in my My Documents folder, and
another one in the Application Data/.../Outlook folder. The one in my
documents folder is the one I want to keep. Can anyone tell me how to fix
this. I have done the "detect and repair" in outllook, and reinstalled
office twice, but still no luck. THanks

 

[Sue Mosher [MVP-Outlook]]

Which PST file is currently your default information store?

 

[Guest]

Hi Sue,
Thanks already for your kind offer of help. The file I am trying to use as
my default is called, Outlook.pst, and it's in my MY Documents folder. I
also have an outlook.pst file in the/documents and settings/corey/application
data/Microsoft/Outlook, and also in Documents and settings/corey/local
settings/application data. It seems like every time I move one or rename it
to test it, I get these errors. The problem is I don't know which file is
which anymore. I 'd like to delete all of them except the good one, the
uninstall and reinstall outlook and then try to import my one good address
book.

Thanks.