genuine windows software

[Guest]

i'm being plagued by a little blue star in bottom right of my e-machine and
messages relating to it telling me i may be victim of software fraud and i
don't have genuine windows installed. it came with the machine when i bought
it brand new. anytime this pops up i can't sign in to my hotmail account, and
it's followed by a warning on my norton ant-virus that they have a license
problem. again, i have genuine norton subscription. is this a worm or 2, or
genuine microsoft disruption? if it is microsoft how do i stop it?
mdou

 

[Malke]

i'm being plagued by a little blue star in bottom right of my e-machine and
messages relating to it telling me i may be victim of software fraud and i
don't have genuine windows installed. it came with the machine when i bought
it brand new. anytime this pops up i can't sign in to my hotmail account, and
it's followed by a warning on my norton ant-virus that they have a license
problem. again, i have genuine norton subscription. is this a worm or 2, or
genuine microsoft disruption? if it is microsoft how do i stop it?
mdou

From MVP Carey Frisch - Please follow this simple troubleshooting
procedure:

1. Download and install the WGA Diagnostic Tool -
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post -
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.

Windows Genuine Advantage - Diagnostic Site -
http://www.microsoft.com/genuine/diag/

Possible causes of WGA validation failure -
http://www.microsoft.com/genuine/facts.mspx?displaylang=en

Validation Failure: What if my Microsoft software is not genuine? -
http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en


Malke