Windows Vista Genuine or Not?

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Friend has had his Vista laptop repaired & now when it boots it says it is not a Genuine Copy?
Is this a case of my friends putting in the key code if they can find it?
If they cant as it's an old laptop what do they do?
Fresh install of Vista/XP/Win7 by buying a copy?
 
If you believe the OS is genuine and you have the genuine product key, pick up the dog and bone and give M$ a call. They will run their genuine activation software to determine if it's genuine or not.

 
I had issues with mine after 3months. My wndows 7 was telling me it aint genuine. Had to contact them. They said Serial Key was legit and guided me through I manual authentication

That sorted it
 

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