Tools>options>general tab. Is the box marked send and receive messages at
startup checked and do you have a timed "Check for new messages" set up in
there?
I tend to avoid the startup option because I have a number of other things
starting up and it just slows things down, but setting a short period (say
15 minutes) does no harm. To use these options properly you have to check a
box in the tools>accounts>double click account name properties sheet which
is "Include this account when sending and receiving".
If these options are set properly and the problem is not resolved then there
may be a technical problem, but first check these and see how you get on.
As for the answers you get here I saw your question yesterday before leaving
for work but did not have time to answer it. The people who answer questions
here "Generally" do not work for Microsoft and devote their time simply to
help others and sometimes to continue learning themselves. Some people
naturally like to keep on top of things and also to keep learning. Some are
awarded and MVP - it is awarded AFTER they have been helping, not before, so
nobody is committed in any way to Microsoft and in fact nobody feels
particularly obliged to defend Microsoft when we feel they are in error, but
of course constructive criticism is much more effective than just ranting.
Occasionally a Microsoft employee will join in but I suppose like any other
job you really don't want to be taking your work home with you if you sit at
one of these things all day too.
The MVP award does get you the chance to join the Microsoft Developer
Network and from that subscription you get the chance to review and test
various MS platforms, for example a copy of all their OS systems so that you
can test any software on them before releasing it, and therefore you have to
sign a non disclosure agreement and of course the usual anti piracy
agreements, but that in no way equates to being "Employed" as MS tech
support or whatever.
I hope this clarifies the situation for you somewhat regarding the groups
here.
If you feel these groups may be of help in future I suggest you use Outlook
Express to access them because it makes finding information already posted
and sorting out newsgroups names a lot easier for you.
http://www.tames.net/newsgroups.htm may help you out with that. Choosing the
most appropriate group will get you much better / quicker answers because
people tend to "Specialize"
Charlie
(Who is an MVP but far from a Prima Donna)