games suddenly crash under XP

P

Pete

Hi

I recently upgraded to XP Pro (ver 2002, SP1) and ever since have had
problems with games that previously ran fine under Windows ME (GTA - Vice
city and X2, The Threat).

The whole system freezes on a black screen with the sound stuttering very
fast. The only way out of it is to hit the reset button.

My spec:
AMD Athlon XP 2200+
Matsonic 8157E motherboard
512MB RAM
NVIDIAGeForce4 Ti 4200 (AGP8X) (Driver ver 5.3.0.3)
SB Live! Value (Driver ver. 5.12.2.252)
Big drives - not fragmented

Please, can someone offer me the benefit of their knowledge. I've spent days
trying to sort this out and I've really grown to like XP in every other way
and don't want to go back to M.E.

Tia

Pete
 
J

Jimmy S.

Hi Pete,

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you install DirectX 9.0b:
http://download.microsoft.com/downl...-4c98-baf3-0c67e7f3751f/dx90update_redist.exe

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step 7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Hi
|
| I recently upgraded to XP Pro (ver 2002, SP1) and ever since have had
| problems with games that previously ran fine under Windows ME (GTA - Vice
| city and X2, The Threat).
|
| The whole system freezes on a black screen with the sound stuttering very
| fast. The only way out of it is to hit the reset button.
|
| My spec:
| AMD Athlon XP 2200+
| Matsonic 8157E motherboard
| 512MB RAM
| NVIDIAGeForce4 Ti 4200 (AGP8X) (Driver ver 5.3.0.3)
| SB Live! Value (Driver ver. 5.12.2.252)
| Big drives - not fragmented
|
| Please, can someone offer me the benefit of their knowledge. I've spent days
| trying to sort this out and I've really grown to like XP in every other way
| and don't want to go back to M.E.
|
| Tia
|
| Pete
|
|
 
M

Microsoft Video Driver OCA Triage

Pete please follow the suggestions that Jimmy posted. If you are still
crashing after updating drivers/directx/etc. check to see if you have a
folder at c:\windows\minidumps. If so send the minidumps located in that
folder to (e-mail address removed) and I will investigate what is causing your
system to crash and get back to you.

--
Thanks,
Lance Naugle
Microsoft Video Driver OCA Triage
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers no
rights.

Jimmy S. said:
Hi Pete,

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you install DirectX 9.0b:
http://download.microsoft.com/downl...-4c98-baf3-0c67e7f3751f/dx90update_redist.exe

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step 7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Hi
|
| I recently upgraded to XP Pro (ver 2002, SP1) and ever since have had
| problems with games that previously ran fine under Windows ME (GTA - Vice
| city and X2, The Threat).
|
| The whole system freezes on a black screen with the sound stuttering very
| fast. The only way out of it is to hit the reset button.
|
| My spec:
| AMD Athlon XP 2200+
| Matsonic 8157E motherboard
| 512MB RAM
| NVIDIAGeForce4 Ti 4200 (AGP8X) (Driver ver 5.3.0.3)
| SB Live! Value (Driver ver. 5.12.2.252)
| Big drives - not fragmented
|
| Please, can someone offer me the benefit of their knowledge. I've spent days
| trying to sort this out and I've really grown to like XP in every other way
| and don't want to go back to M.E.
|
| Tia
|
| Pete
|
|
 
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