game problem

T

tom

i have just recently swithed from a dial-up modum
to cable modum. i play on the pogo website- euchre card
game and since i have gone to cable modum i can enter
the room but when i go to sit at a table or set a table
my puter completely shuts down. cable company and
microsoft as well as gatewy are baffled any help out
there thanks
 
J

Jimmy S.

Hi Tom,

First, physically uninstall the dial up modem from your computer
and move the Network adapter into another slot completely. ;-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Try updating your Temporary Internet Files: In Internet Explorer
click TOOLS / Internet Options / Delete Files.. (click [OK] on the popup box).
Next, Click "Clear History", click [OK] and then Exit all Internet Explorer windows.
* These files should have all been cleared in step 3 anyways.

5. Click Start / Control Panel /Administrative Tools / Event Viewer /
Click the Applications listing on the left / in the right pane look for
yellow or red symbols and doubleclick them to identify the problems.

6. Run Setup.exe on your Windows 98/Me/XP/2000 CD to reinstall
Windows over itself without erasing your programs and data. Once
everything works fine reinstall updates one at a time from:
http://windowsupdate.microsoft.com test the game after each update.

7. If you have room on one of your partitions, use it to install another
clean installation of Windows which you can gradually update with the
appropriate chipset, video, and sound drivers, as well as Direct X, but
with no extras including themes, firewalls, antivirus, etc. You may have
to reinstall the game(s) for use with that partition, but it's well worth it.

8. If you don't have enough space for step 7 I suggest you at least
create a new administrators account with no themes, firewall, antivirus,
or any other software or startup programs installed for that account. If
this solves the problem, then you should switch over to the new account.

--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| i have just recently swithed from a dial-up modum
| to cable modum. i play on the pogo website- euchre card
| game and since i have gone to cable modum i can enter
| the room but when i go to sit at a table or set a table
| my puter completely shuts down. cable company and
| microsoft as well as gatewy are baffled any help out
| there thanks
 
J

Jimmy S.

Glad to be of service! :)

"Jimmy S." <Private> wrote in message | Hi Tom,
|
| First, physically uninstall the dial up modem from your computer
| and move the Network adapter into another slot completely. ;-)
|
| 1. To see if it's a software conflict: Temporarily disable Startup
| programs one at a time, starting with Firewall, Antivirus, and ad
| blockers using: http://new.jtsoft2001.com/windows/startup.php
|
| You can lookup what a program does before you disable it here:
| http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
|
| 2. Run a virus scan at: http://housecall.antivirus.com Afterwards
| Download & Run Spybot from: http://security.kolla.de to find any
| Trojans, Adware, or Spyware which could clog up your system.
|
| 3. Click My Computer / Rightclick the Drive & Choose Properties
| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
| the "Error-Checking" and "Defragmentation" utilities.
|
| 4. Try updating your Temporary Internet Files: In Internet Explorer
| click TOOLS / Internet Options / Delete Files.. (click [OK] on the popup box).
| Next, Click "Clear History", click [OK] and then Exit all Internet Explorer windows.
| * These files should have all been cleared in step 3 anyways.
|
| 5. Click Start / Control Panel /Administrative Tools / Event Viewer /
| Click the Applications listing on the left / in the right pane look for
| yellow or red symbols and doubleclick them to identify the problems.
|
| 6. Run Setup.exe on your Windows 98/Me/XP/2000 CD to reinstall
| Windows over itself without erasing your programs and data. Once
| everything works fine reinstall updates one at a time from:
| http://windowsupdate.microsoft.com test the game after each update.
|
| 7. If you have room on one of your partitions, use it to install another
| clean installation of Windows which you can gradually update with the
| appropriate chipset, video, and sound drivers, as well as Direct X, but
| with no extras including themes, firewalls, antivirus, etc. You may have
| to reinstall the game(s) for use with that partition, but it's well worth it.
|
| 8. If you don't have enough space for step 7 I suggest you at least
| create a new administrators account with no themes, firewall, antivirus,
| or any other software or startup programs installed for that account. If
| this solves the problem, then you should switch over to the new account.
|
| --
| Cheers,
| Jimmy S.
|
| Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
| Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
| Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| My advice is donated "AS IS" without warranty; nor do I confer any rights.
| _________________________________________________________
|
| | | i have just recently swithed from a dial-up modum
| | to cable modum. i play on the pogo website- euchre card
| | game and since i have gone to cable modum i can enter
| | the room but when i go to sit at a table or set a table
| | my puter completely shuts down. cable company and
| | microsoft as well as gatewy are baffled any help out
| | there thanks
|
|
 

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