FP2000

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

We've had the following Email from an able MS office and
Frontpage user in one of our Departments:

"Since doing the critical updates for office I'm
having trouble
accessing web pages for authoring using frontpage
2000. When trying
to open a page I get the message:

'An error occurred accessing your frontpage web
files. Authors
contact your web server. Webmasters please see
server system log
for more details.'

If a page does open it then refuses to save.

I've tried removing/reinstalling but this makes no
difference.

Can you recommend how best to fix this"

The critical update was to solve a problem when accessing
a Web server (we think) using FrontPage extensions. Our
server is an Apache server, without any FrontPage
enhancements. The user was using a mapped Network Drive
to his machine running MS Windows 98, FrontPage 2000 and
Office XP.

As you can see we've already suggested uninstalling
FP2000 and then reinstalling (without the critical -
without success).

Any suggetions would be appreciated.
 
Look in the root directory for a file called frontpg.log. That may give you
some idea of what the error was, although it may not be too helpful. I was
recently getting the same error message when publishing a web to another
location on my computer. The problem was a file that was too large, causing
the publishing function to time out.

I don't know how much this will help, but it may give you a clue.

Wally S
 
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