Found New Hardware Wizard

[Guest]

I have a lab of student computers running XP SP2 that a new problem has
cropped up. Every time they put in a thumb drive the "Found New Hardware
Wizard" pops up. If I tell windows to look locally for the driver it
installs just fine. It take several clicks and OKs but this use to happen
automatically. Why am I getting prompted now. Why won't windows look for
the drivers locally and install it?

These machines are in a domain, they have read only profiles, that are
getting many of their settings from a group-policy, and they automatically
download and install windows updates.

 

[Guest]

You can specify the driver search locations using your group policy editor
(gpedit.msc)
Go to User Configuration > Administrative Templates > System >
Double click on Configure Driver search locations and you can either disable
the driver search locations entirely or you could disable them selectively.

 

[Guest]

I've already tried that.

In the group policy I use in my labs I have the following relevent settings...

Configure driver search locations Enabled (I have disabled all three sub
settings)
Code signing for device drivers Enabled (with 'ignore' as sub setting)
Turn off Windows Update device driver search prompt Enabled

Even with all of those settings, I still get several prompts when I plug in
a thumb drive the system has never seen before.

 

[Guest]

Okay, after a day of installing and patching windows XP formatting and
starting again, I was able to tracking down the security update that
triggered this event.

Security Update for Windows XP (KB923191)

If I go to windows update and install every critical update except KB923191,
then plug in a thumb drive that the system has never seen before, without any
prompts I get a drive letter.

After KB923191 is installed and I plug in a thumb drive the system hasn't
seen before I start getting the "Found New Hardware" dialog.

Uninstalling KB923191 does not fix the problem. Once installed the only way
to revert to a promptless connection of a USB mass storage device is to use a
system restore. Which is fine if KB923191 is the last thing you installed,
which it isn't!

Can someone tell me what KB923191 has to do with the "Found New Hardware"
process? Can someone tell me exactly what KB923191 does to my systems. I
can find some vague references to it but not the exact registry entries that
are created and/or modified and what files are updated or added. Lastly, can
someone tell me how to completely remove it, again the uninstall does not
prevent the "Found New Hardware" dialog from displaying when a USB mass
storage device is connected?

Thanks

 

[Guest]

Okay, after a day of installing and patching windows XP formatting and
starting again, I was able to tracking down the security update that
triggered this event.

Security Update for Windows XP (KB923191)

If I go to windows update and install every critical update except KB923191,
then plug in a thumb drive that the system has never seen before, without any
prompts I get a drive letter.

After KB923191 is installed and I plug in a thumb drive the system hasn't
seen before I start getting the "Found New Hardware" dialog.

Uninstalling KB923191 does not fix the problem. Once installed the only way
to revert to a promptless connection of a USB mass storage device is to use a
system restore. Which is fine if KB923191 is the last thing you installed,
which it isn't!

Can someone tell me what KB923191 has to do with the "Found New Hardware"
process? Can someone tell me exactly what KB923191 does to my systems. I
can find some vague references to it but not the exact registry entries that
are created and/or modified and what files are updated or added. Lastly, can
someone tell me how to completely remove it, again the uninstall does not
prevent the "Found New Hardware" dialog from displaying when a USB mass
storage device is connected?

Thanks

Thanks for finding the cause of the problem, if not the solution. I've been
pulling my hair out, and dealing with irate faculty and students for a month
now. The only solution I have found involves changing my Restricted Users to
Power Users. This is an ugly solution in a high school setting where all of
my students and faculty will now have to be Power Users. If anyone out there
has a better solution, please post it.

Thanks