Sharon said:
Hi Richard, thanks for your input.
I have gone through that process probably 20 times. It will say "install on
its own or insert a disk". I have tried both over and over. At first my
printer worked fine in spite of the box but now my printer nor my scanner
does not work. Anything else I might try?
Thanks a bunch
Look in Device Manager and look for the yellow icon with the
question mark. This would provide the first clue as to the type
or name of the device that needs a driver. There might also be
an unique product ID number or name for this piece of hardware.
This may be good enough of a hint to determine what driver files
might still need to be installed.
Additional information, but in a coded form, might be found in
the various tabs of the properties box, such as the ID number for
a plug-n-play driver that is triggering the "New Hardware Found"
box. This would be the PCI/VEN number.
Finally, when did this message box first started appearing? Is
this a new installation of Windows XP? Or a clean re-install?
Or right after new hardware was added? Through I'd ask, anyway.