P
Poor Tom
No google search has produced an answer to this, so I hope someone can help!
For the last week, the moment the welcome screen on Windows XP changes to my
desktop upon starting the PC, a 'Found New Hardware' dialog box is
displayed, giving me the option of searching Windows Update for the
appropriate driver. If I select the option 'No, not this time' and hit
'Next', I'm taken to the screen where I can install the driver myself. At
this point, it shows the hardware it is trying to install for.
At first, this was always 'iPod Service' (even though I don't have an iPod);
then, after two days, two dialog boxes appeared in succession, with the
other attempting to install software for 'Application Management'. If I hit
cancel each time, the boxes (which look just like official Microsoft ones
and have links to Microsoft's privacy policy on microsoft.com) simply go
away. I should add at this point that I had installed iTunes shortly before
the messages started to appear but uninstalled it shortly after. This also
wouldn't explain the 'Application Management' hardware Windows is trying to
install software for.
I have virus scanned and run AdAware and Spybot, but they don't show up
anything. What is my problem and how can I get rid of it?
Your help is massively appreciated, so thank you for your time in advance!
For the last week, the moment the welcome screen on Windows XP changes to my
desktop upon starting the PC, a 'Found New Hardware' dialog box is
displayed, giving me the option of searching Windows Update for the
appropriate driver. If I select the option 'No, not this time' and hit
'Next', I'm taken to the screen where I can install the driver myself. At
this point, it shows the hardware it is trying to install for.
At first, this was always 'iPod Service' (even though I don't have an iPod);
then, after two days, two dialog boxes appeared in succession, with the
other attempting to install software for 'Application Management'. If I hit
cancel each time, the boxes (which look just like official Microsoft ones
and have links to Microsoft's privacy policy on microsoft.com) simply go
away. I should add at this point that I had installed iTunes shortly before
the messages started to appear but uninstalled it shortly after. This also
wouldn't explain the 'Application Management' hardware Windows is trying to
install software for.
I have virus scanned and run AdAware and Spybot, but they don't show up
anything. What is my problem and how can I get rid of it?
Your help is massively appreciated, so thank you for your time in advance!