Formcache and Outlook 2003 - corrupt

[DB]

What is the deal with "frmcache.dat" and Outlook 2003.
Since moving many of our users from Office XP to Office
2003 (with SP1) we have continuous issue with the
frmcache. Outlook works fine for a while but will
eventually starts to do quirky things like not being able
to right click on messages or not being able to attach
messages inside new emails. You can fix the problem by
closing Outlook and deleting the frmcache file. There are
various other symptoms too.


Some things to state up front....


1. When Outlook is "quirky" the frmcache file is always
about 10K in size. When you delete and recreate it it is
about 170K. So a small frmcache size is an indication
that we have a problem.


2. We have added the reghack "ForceFormReload" as per KB
839804 and set to the value of "1" on all the desktops and
this does work sometimes. i.e by closing and opening
Outlook the problem goes away for a while about 50% of
the time.

3. We now delete the frmcache.dat file on every logon
using the logon script.

Removing all Outlook addons also seems to help but this is
not an option.

Anyone any ideas?

Thank you

 

[Sue Mosher [MVP-Outlook]]

Try deleting not just Frmcache.dat but everything else in the Forms folder
where you find it.

 

[Guest]

That fixes it until it gets corrupt again!

-----Original Message-----
Try deleting not just Frmcache.dat but everything else in the Forms folder
where you find it.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers






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