Form selection not available

[Simon Woods]

Hi

[Using Outlook 2003 - and I don't know much about it either!]

I connect to my firm's office remotely. We have some public folders
available for synchronization, together with forms for viewing/editing the
public folders. One of the public folders is a journal and has a form
associated with it. I have recently lost the associated form and now my
viewing/editing has reverted to the default form. When I view the folder
online I get the right form. However, when I disconnect and view my copy of
the folder, I get the default form. In the properties, I cannot select "When
posting to this folder use:" as it is greyed out.

Could you give me some pointers about how I can reset this public folder to
use the form I want to use for editing/viewing the journal entries.

Thanks

Simon

 

[Sue Mosher [MVP-Outlook]]

Only the folder owner can set the form for a folder, and only when online.

Maybe you just need to clear the forms cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers