Force default account when replying

[dgold82]

I have been searching the forum and see that many people are having problems
with using the default account when replying to emails. Looks like the most
common answer was given by Brian Tillman that "Outlook will always use the
account that received the original message when you reply or forward".

My problem is that I have multiple accounts that all forward to one exchange
account. I need to be able to use my official account (which is not the
exchange account) when replying/forwarding all my emails. Sending is not a
problem as it goes to my default account which has been set up to send only.

Is there anyway to force outlook to only send via my default account? If
not, any addin to fix this? Perhaps always have my official email in the
"from" field when sending new email? Would love a solution to this as I have
a few co-workers struggling with this situation as well.

Thanks.

 

[VanguardLH]

I have been searching the forum and see that many people are having problems
with using the default account when replying to emails. Looks like the most
common answer was given by Brian Tillman that "Outlook will always use the
account that received the original message when you reply or forward".

My problem is that I have multiple accounts that all forward to one exchange
account. I need to be able to use my official account (which is not the
exchange account) when replying/forwarding all my emails. Sending is not a
problem as it goes to my default account which has been set up to send only.

Is there anyway to force outlook to only send via my default account? If
not, any addin to fix this? Perhaps always have my official email in the
"from" field when sending new email? Would love a solution to this as I have
a few co-workers struggling with this situation as well.

Thanks.

An account defined within Outlook doesn't need to specify the same
e-mail provider for both receiving and sending e-mails using that
account. Simply define the sending mail host (SMTP server) as whatever
one that you always want to use, then do the same for each account you
have defined in Outlook.

For example, if you receive on accounts A and B but always want to send
using account C then:

Account A:
Receiving host = account A's POP/IMAP/Exchange server
Sending host = account C's SMTP/Exchange server

Account B:
Receiving host = account B's POP/IMAP/Exchange server
Sending host = account C's SMTP/Exchange server

Account C:
Recieving host = account C's POP/IMAP/Exchange server
Sending host = account C's SMTP/Exchange server

There is nothing preventing you from mixing the receiving and sending
hosts from different providers or for different accounts. However, if
the login credentials are different then you need to authenticate to the
sending host and specify your login credentials for that mail host.

 

[dgold82]

Thanks for the response. I haven't seen this answer yet from my searching.
How do I change the "sending host" from within my exchange account? I looked
everywhere and couldn't find the setting. Also, I want to retain the option
of sending via my exchange server as I use it every once in a while. I just
want to force the default reply to our official email account so we don't
have to manually change it every time. Thanks again.

 

[VanguardLH]

Thanks for the response. I haven't seen this answer yet from my searching.
How do I change the "sending host" from within my exchange account? I looked
everywhere and couldn't find the setting. Also, I want to retain the option
of sending via my exchange server as I use it every once in a while. I just
want to force the default reply to our official email account so we don't
have to manually change it every time. Thanks again.

I suspect you're locked in when using Exchange. Also, typically
companies do NOT want their employees pretending they are sending from a
different account then what is their real account at that company.
Sometimes users will try to put a different e-mail address in the E-mail
Name field in the account they define in Outlook but the Exchange server
is configured to override that and put in the real e-mail address for
the employee. If you have multiple Exchange mailboxes, you probably
need to talk to the Exchange admin on how one mailbox can be listed in
outbound e-mails sent through any of your mailboxes. If they don't
configure their Exchange server to override whatever you want to put in
the From header then put whatever you want in the E-mail Address field
in the account you defined in Outlook (if that's still an available
field for an Exchange account defined in Outlook - I don't connect to
Exchange to test).

In the Exchange account that you defined in Outlook, and when looking at
its properties, is there an "E-mail" field where you get to enter your
e-mail address? Can you enter characters into that field? When you
send e-mails through that Exchange account using the definitions you
specified in the account you defined in Outlook, does the recipient see
your e-mail address for your Exchange account (the one the company
authorized you to use for that mailbox) or does the recipient see
whatever you specified in the "E-mail" field?

Since you are talking about Exchange, you'll probably need the
assistance of those that actually manage Exchange servers, like a
microsoft.public.exchange.* newsgroup where Exchange users discuss how
to use and configure that product. They would know how to alter the
e-mail address reported in the return-path headers for a mailbox under
control of the Exchange server, and they could probably make it the same
e-mail address for each Exchange mailbox that you get to use. It could
be that they just need to update the Global Address List (GAL) address
book to specify the same e-mail address for yourself for all your
mailboxes. That's at the server end and I don't do Exchange admin
duties.