Folders under my Contacts have been converted to Inbox folders

[Guest]

My father had his computer worked on and when he got it back the addresses
under Contacts had been converted to messages. The icon on the the subfolders
under Contacts are Inbox icons. Any idea how to convert them back? When he
opens a contact, it opens a message(email) box with "to" and "from" but no
actual info (address, phone#s, etc.).

 

[Russ Valentine [MVP-Outlook]]

"Had his computer worked on" sure provides us no information.
I've never seen anyone manage to mess up a Contacts Folder this badly. What
exactly was done? In what version of Outlook?
Did you look to see if his Contacts Folder is set to be a Contacts Folder
instead of a Message folder in its properties?

 

[Guest]

His hard drive had crashed so the technicians copied the data onto a new hard
drive for him. He uses Outlook 2000. The Contacts folder is set to be a
Contacts folder. The subfolders are set to Post under properties. I have
tried changing it to Contacts but it will not allow me.

"Had his computer worked on" sure provides us no information.
I've never seen anyone manage to mess up a Contacts Folder this badly. What
exactly was done? In what version of Outlook?
Did you look to see if his Contacts Folder is set to be a Contacts Folder
instead of a Message folder in its properties?
--
Russ Valentine
[MVP-Outlook]

My father had his computer worked on and when he got it back the addresses
under Contacts had been converted to messages. The icon on the the
subfolders
under Contacts are Inbox icons. Any idea how to convert them back? When he
opens a contact, it opens a message(email) box with "to" and "from" but no
actual info (address, phone#s, etc.).

 

[Karl Timmermans]

You wrote: "The icon on the the subfolders under Contacts are Inbox icons"

Does that mean that the contact folder itself shows as a contact folder and
the items below it as mail items?

If that's the case - sounds that somewhere along the way, the message class
for these items(contacts) - got changed to IPM.Note from IPM.Contact and
could be as simple as changing the message class back to what it should be
(IPM.Contact - if no default custom form was applied to the folder). There
are a variety of free tools that will let you change the message class for
these items (see http://www.slipstick.com) or you could use our utility to
do that "ContactGenie - Message Class Modifier" (also free -
http://www.contactgenie.com/cgtmcm.htm)

Karl
_____________________________________________________________
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2003"
http://www.contactgenie.com