Folder that cannot be deleted

[scott]

Hi,
I currently have a folder on my desktop that cannot be renamed, deleted or
moved or opened.

i get the follow error message when trying to delete the folder:

Could not find this item
This is no longer located in C:\users\xxx\desktop. verify the item's
location and try again.


if i right click the folder and go to properties and then security i get the
following message:

the requested secuirty information is either unavailable or can't be
displayed.

regards,
scott

 

[Engel]

Hello Scott,

Have you been doing this detection and cleaning work in safe mºde?

To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode, then hit ENTER.

Make sure that there are no other programs running, especially anti-virus
programs.

In safe mode, some of the protective services which these programs use to
ensure that they aren't removed, are not running, so they are easier to
remºve.

I would recommend you use both your AntiVirus and AntiSpyware product to do
a thorough scan in safe mode to make sure all remnants of the Spyware and
Trojans are removed.


I hope this post is helpful.

Let us know how it works ºut.

Good luck

Ǝиçεl
-=-

 

[Jimmy Brush]

Hello,

What is the name of the folder?

- JB

"scott"

 

[Richard G. Harper]

Have you tried rebooting since deleting the folder?