On the boot options screen select Last Known Good Configuration instead
of
Safe Mode and see what you get.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
Okay Colin, I researched how to uninstall NAV and thought I was all set
to
Restore to the first point after the original XP upgrade. The Restore
is
done, but on restart it goes through the XP logo then stops with a
black
screen and the mouse pointer.
Rebooting in safe mode gets a black screen with a mose pointer and safe
mode
in the four corners. Safe mode with VGA gets the same thing. Safe mode
with
command prompt does the same.
I rebooted from my XP upgrade disc and it went through the XP
installation
again. Then a reboot gets the black screen with the mouse pointer. My
XPslipstreamed CD won't boot the computer.
How do you fix anything without a display to work with?
:
The reinstallation cd is not a standard XP cd. It is probably an
image
file. Probably Ghost.
You do not have to prep a hard drive to do a clean installation of XP.
No
fdisk or format is required ahead of time since you will be given an
opportunity to delete partitions, set up a new partition, and format
right
from the Windows installer. This is a change since Windows 9x.
With Autostreamer the .iso is already bootable and you do not add any
boot
file during the creation. This version doesn't need any additional
files
to
just work. Just burn the .iso file to a cd. My experience is that
fresh
cd/r at about 24x and up works fine every time, but I got lots of
problems
using slower reusable media.
On your side note, beats the heck out of me. Sorry.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
My Dell CD says "Reinstallation CD"
Can a slipstreamed XP Upgrade CD be inserted at bootup after
formatting
the
hard drive, and used to restart the Clean Install, and have the
program
request insertion of the Dell reinstallation CD to verify ownership,
and
then
continue with the installation of XP and SP2?
I've downloaded the Autostreamer, run it, and have an icon on my
desktop
named xpstreamed.iso., which is an Easy CD Creator image file. I
also
have
an
icon for Boot.ini. I tried to make a bootable slipstreamed CD, but
that's
new
technology for me. Any easy suggestions?
I've contacted Symantec via the chat line (new)?, and am supposed to
receive
an e-mail detailing how to remove all files, folders, and registry
values
pertaining to NAV. With that info, I may be willing to attempt your
suggestion of Restoring to immediately after XP upgrade.
O a side note, how do you make your responses fit the window, versus
how
mine try to word wrap and use half a line?
:
Yes, but the slipstreamed cd will still only be an Upgrade edition.
Slipstreaming does not alter that. Your Dell ME cd could be a
restore
cd
which is no help for doing a clean install with an XP Upgrade
edition,
but
it could also be a "branded" OEM cd, which could be used to verify
ownership
of a previous version of Windows when the Update installer asks for
proof.
Does the Dell cd say "re-install" or "restore" on the label?
I must admit that my own experience with upgrading from ME caused
me
to
do a
clean install instead, but it was a cranky laptop and probably not
typical.
Unless you can find a Windows 98, 98SE, or ME retail cd, you may
have
to
do
an upgrade.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
I'm using XP Home.
MY ME disc has Dell written all over it.
My XP Upgrade disc, however, appears to have come directly from
Microsoft,
although purchased with the computer initially.
I'm hesitant to use Restore, since almost none of my programs
would
run
initially, due to a "request for scan" that NAV was attempting to
perform
unsuccessfully. I finally "solved" that problem by deleting the
Symantec
section in the registry, which allowed me to get online and
download
all
the
Windows updates and service pack upgrades. Let me research the
Norton
site
again to see if there is a more surgical fix.
Thanks for the links. I've downloaded autostreamer, but haven't
made
the
slipstream CD yet. When this is done, would a Clean Install be
possible
using
this CD?
:
A clean install means starting all over. Formatted hard drive,
no
files
or
programs left at all. Let's not go there unless you have a
Microsoft
hologrammed ME cd to use with the upgrade edition of XP. Are
you
using
Home
or Pro?
To get back to a reasonable state:
Go to Start>Help and Support and on the Help and Support Center
main
page
under Pick a Task choose
Undo Changes to Your Computer with System Restore
See if you can restore to the first restore point, which should
be
right
after you upgraded. That should help in dealing with NAV since
it
will
undo
some or all of the attempts to uninstall it as far as can be
done.
Disconnect the HP scanner and printer and any other items
(especially
usb)
except the keyboard, mouse, monitor, and modem while you are
cleaning
things
up.
Here are some links to download AutoStreamer:
http://www.autopatcher.com/autostreamer.html
http://www.neowin.net/forum/index.php?showtopic=223562 (look
down
the
page a
bit)
and
http://www.webtree.ca/windowsxp/slipstream.htm with the
links
for
the
service pack (SP2 includes all the others) and instructions.
Good luck
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
Would appreciate any help in resolving conflicts after
upgrading
from
ME
to
XP without first uninstalling Norton AntiVirus. Cannot
reinstall
HP
Deskjet
printer. I have installed and uninstalled NAV 3 or 4 times,
and
now
it
won't
install properly again. I've changed registry data per
instructions
at
Symantec. Have read about making slipstream XP CD discs, but
unable
to
download autostreamer thus far. Have also read about a "Clean
Install",
but
still don't fully understand what the term implies nor
involves.
Running Dell Dimension 8100, Windows XP sp2, Pentium 4,
!.5GHz,
256
MB
Ram
system. Peripherals are HP scanner, HP Deskjet, DSL Modem.
