Mark said:
Thanks for the suggestion about turning on the firewall/internet connection
service. I did what you suggested, however, when I tried to ENABLE the
service, I got this error message:
Error 10047: An address incompatible with the requested protocol was used
I clearly have NO CLUE what this means--do you have any ideas for how to fix
this?
Hi
See if registering the following DLLs helps:
From Start/Run, run the following commands:
regsvr32 %windir%\system32\atl.dll
then
regsvr32 %windir%\system32\hnetcfg.dll
regsvr32 %windir%\system32\netshell.dll
regsvr32 %windir%\system32\netcfgx.dll
regsvr32 %windir%\system32\netman.dll
Then do a reboot.
If that didn't work, and you have Service Pack 2 for WinXP installed,
please try this (see further down for a non-SP2 fix):
Start/Run --> cmd.exe
and then, in the command prompt, type:
netsh.exe winsock reset
and hit Enter. Follow prompts and reboot.
If that doesn't cut it, or you don't have WinXP SP2, try this one:
http://www.spychecker.com/program/winsockxpfix.html