Firewall is blocking all email attachments

[Michelle Kirsch]

Hopefully someone can help with this. I have installed
McAfee Virus Scan and activated the firewall on my
computer. However, I am unable to access any of my email
attachments through outlook express. A message comes up
on the email that says "Outlook Express has blocked
access to this unsafe attachment". I know the source of
the attachments and they are definately safe. Is there a
way allow access to these attachments? I have even tried
turning off the firewall to see if that would allow
access, however it didn't make a difference. When I
installed the firewall, I set it up so that it would
filter the content on all of the programs on the
computer. Should this be changed?

 

[Manda Luyong]

It's not the firewall. Open OE and go to Tools> Options > Security.
Uncheck "Do not allow attachments to be saved....... Click Apply and you're
done.

 

[Scott]

Go to Tools --> Options and you'll see a Security tab. Uncheck the box with the prevent feature.

 

[Bruce Chambers]

Greetings --

This has nothing to do with your firewall.

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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[adams-mum]

Same problem in Outlook

I have the same problem in Outlook (not Express) but there isn't the same option in security settings to turn off, any idea's?