Finding the USB2.0 port at the back of PC


O

Olumide

Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.

The device manager lists a PCI Class USB 2.0 Enhanced Host Controller,
but I don't know which port it is. They all look alike -- said the
n00b. If it helps I have a dimension dell 8300.

Thanks,

- Olumide
 
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M

meerkat

Olumide said:
Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.

The device manager lists a PCI Class USB 2.0 Enhanced Host Controller,
but I don't know which port it is. They all look alike -- said the
n00b. If it helps I have a dimension dell 8300.
From a review of the machine...
A full complement of ports adorns the back of the case, including six USB
2.0 connectors, while two USB ports and a headphone jack can be found on the
front beneath a somewhat annoying flip-up plastic door that looks certain to
snap off after a few months of use.
 
S

SteveH

Olumide said:
Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.
What sort of resolution are you expecting? Most (but not all I believe)
webcams are only 640x480 resolution.

SteveH
 
J

JAD

I would do some research on multiple USB web cams on a single machine.
You will find the reason for this happening.
 
J

John Doe

JAD said:
I would do some research on multiple USB web cams on a single
machine. You will find the reason for this happening.

Does anyone besides JAD think that Olumide is trying to connect more
than one camera to his computer?

Oh well. At least you can count on JAD to provide a different
perspective.

:blush:/
 
F

Franc Zabkar

Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.

The device manager lists a PCI Class USB 2.0 Enhanced Host Controller,
but I don't know which port it is. They all look alike -- said the
n00b. If it helps I have a dimension dell 8300.

Thanks,

- Olumide

You will probably find that all ports are attached to a single USB 2.0
controller.

Try this Microsoft utility:
http://www.ftdichip.com/Resources/Utilities/usbview.zip

Usbview.exe should show the port layout and will also show how each
device is attached. It also displays detailed information about each
device.

This MS tool was able to identify my SiS 7002 EHCI controller when
Usbview did not:
http://www.microsoft.com/whdc/device/stream/vidcap/UVCView.mspx

- Franc Zabkar
 
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O

Olumide

Thanks everyone. After starting this thread, I did chat with Dell tech
support (a Mr. M.K from India), and according to him (I quote):

"I regret you do not have USB 2.0 Ports."

What you can do is, purchase a PCI USB card, which supports USB 2.0,
which will be compatible with your camera."


Also, after connecting the cam to a USB port the camera is recognized,
I get a message in a yellow bubble informing me that higher speeds/
better quality can be achieved by connecting to a highspeed USB
port??? ... Also, the quality of the camera (its the creative "Live
Cam IM Pro") is VERY poor. The output is *completely* blurred, I
cant even make out any facial features. That's why I thought the
quality was due to port issue.
 
J

Jerry

Olumide said:
Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.

The device manager lists a PCI Class USB 2.0 Enhanced Host Controller,
but I don't know which port it is. They all look alike -- said the
n00b. If it helps I have a dimension dell 8300.

Thanks,

- Olumide

I don't know what your expecting from a webcam as far as quality is
concerned. I've used webcams on my old PIII 600mhz, running 98SE and
connected to a USB 1 port and they've worked just fine.
 
F

Franc Zabkar

Thanks everyone. After starting this thread, I did chat with Dell tech
support (a Mr. M.K from India), and according to him (I quote):

"I regret you do not have USB 2.0 Ports."

So why is DM showing a "PCI Class USB 2.0 Enhanced Host Controller"?

Anyway, here is the user manual:
http://support.dell.com/support/edocs/systems/dim8300/en/om/M2972A02.pdf

The very first page mentions USB 2.0 connectors, 2 at the front, 6 at
the rear.

- Franc Zabkar
 
J

JAD

Olumide said:
Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.

The device manager lists a PCI Class USB 2.0 Enhanced Host Controller,


Make sure that the driver that loaded isn't XP native driver. Use the driver that came
with the mainboard.
 
J

John Lee Brown

They are all USB 2.0 since you are using XP do you have the SP2 installed?
If not then download it from MS and install it.
 
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J

JAD

John Lee Brown said:
They are all USB 2.0 since you are using XP


Huh NOT! XP does not determine the USB chip you have on the mainboard.


do you have the SP2 installed?
 
J

John Lee Brown

If you have bought the computer within the last 5 years or so most of them
are usb 2.0 compliant. check your history.

JAD said:
John Lee Brown said:
They are all USB 2.0 since you are using XP


Huh NOT! XP does not determine the USB chip you have on the mainboard.


do you have the SP2 installed?
 
O

Olumide

They are all USB 2.0 since you are using XP do you have the SP2 installed?
If not then download it from MS and install it."JAD"

My installation is up to date.
 
S

smlunatick

Make sure that the driver that loaded isn't XP native driver. Use the driver that came
with the mainboard.




- Show quoted text -

Most USB 2.0 controllers require the defacto Microsoft(aka XP) USB 2.0
driver. The only USB drivers that I have seen were/are for the VIA
chipsets USB 1 ports.
 
S

sdlomi2

Olumide said:
Hi -

I've just tried installing a 3rd webcam on a WinXP machine this week,
and like the other 2 webcams, I'm getting a message saying that the
device could perform better with a USB 2.0 port or something like that
-- also, the camera resolutions are so bad that I've had to return 2
cameras, and I may have to return this one as well, but before I do
so, I'd like to try a highspeed USB port.

The device manager lists a PCI Class USB 2.0 Enhanced Host Controller,
but I don't know which port it is. They all look alike -- said the
n00b. If it helps I have a dimension dell 8300.

Thanks,

- Olumide
I just finished repairing s'ware problems, (via complete re-format of
h/d) on
a Dimension 4500. Altho' Device Manager mentioned USB2, I had to install
USB 2-support from the Dell driver/diagnostics(?) cd. It actually "unpacked
and wrote to the h/d" the driver and installed automatically. Apparently it
came with USB 1 installed and used the cd to upgrade to USB 2. HTH, sam
 
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J

JAD

sdlomi2 said:
I just finished repairing s'ware problems, (via complete re-format of h/d) on
a Dimension 4500. Altho' Device Manager mentioned USB2, I had to install
USB 2-support from the Dell driver/diagnostics(?) cd. It actually "unpacked
and wrote to the h/d" the driver and installed automatically. Apparently it
came with USB 1 installed and used the cd to upgrade to USB 2. HTH, sam

This is what I was trying to get across, and have also had the same trouble when XP loads
a USB 2.0 native driver in a dell or HP gateway.etc.
 
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