Find what previous Operating system was?

[Guest]

To be able to uninstall an old version of Norton antivirus to install as new
one I need to run their uninstall utility by using the compatibility mode.
This is an old computer (but new to me) running on XP. How do I find out
what the previous operating system was to be able to run the utility in
compatibility mode??
Lisa

 

[Carey Frisch [MVP]]

Exactly what version of Norton Antivirus needs to be unistalled?
What version of Norton Antivirus are you plan on installing?
Only Norton Antivirus 2002 or newer is compatible with Windows XP.

Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe
removal utility when Add/Remove programs fails
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| To be able to uninstall an old version of Norton antivirus to install as new
| one I need to run their uninstall utility by using the compatibility mode.
| This is an old computer (but new to me) running on XP. How do I find out
| what the previous operating system was to be able to run the utility in
| compatibility mode??
| Lisa

 

[Guest]

I'm trying to install Norton Internet Security. I tried to uninstall
Antivirus 2000 from Add/Remove Programs which failed. The Rnav2003 utility
you listed is the one I am following, but I need to know what the previous
operating system was before XP. Do you know how I can find that?

 

[Guest]

Can someone help me please?