Find is missing results

  • Thread starter Thread starter JJ
  • Start date Start date
J

JJ

Here is a bizarre one.

On September 23rd we moved all mailboxes in our organization from one
Exchange server to another. Since then, in Outlook when users execute a
search, only results from before their mailbox was moved are displayed. For
example if a users searches for "John Doe" only messages to or from "John
Doe" that were sent/received before September 23rd are displayed. It the
user executes the same search using advanced find, it works fine. Also if
the user executes the same search using OWA it works fine. I am convinced
that the exchange server is not the problem, since OWA and advanced find
work okay, but the standard find feature in Outlook is missing results. I
have tried running Outlook using a newly created profile for the user, with
command line switches such as /cleanviews. Everything I try is ineffective.
Anyone ever run across something similar? Thanks. Environment details below.

Server: Windows 2003 SP1 / Exchange 2003 SP2 w/ all current security
patches.
Client: Windows XP SP2 / Outlook 2003 SP2 w/ all current security patches.
 
What! No takers. Not even one, "have you rebooted the server?" No Outlook
experts that know the answer. No responses from those MVP guys? Come on,
someone has dealt with this before.
 

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