I've been working with Miocrosoft support to solve this - apparently there
are a bunch of people with this problem and it's somehow related to Easy
Transfer. They weren't able to help, but I experimented and GOOD NEWS- I
fixed the problem.
Heres what i did.
1. Before doing anything, first make a backup copy of your .pst file (mine
was called outlook.pst)
2. I created a new Outlook profile (see instructions below). The new
profile automatically generated a new .pst file - in my case it was called
outlook1.pst.
3. I started Outlook with the new profile and changed the data file to the
original outlook.pst.
From the main menu select Tools/Account Settings.
Select the Data Files tab.
Click the Add button.
Select Office Outlook Personal Folder (.pst) and click OK.
Find your original outlook .pst file and select it and click OK.
Back on the Account settings screen, highlight the original outlook pst file
and click "Set as Default"
Highlight the other outlook folder and click Remove
4. All I needed to do at this point was re-create my other email accounts (I
have 6 email addresses in outlook)
I hope that works for you too.
-Jim
Creating a new Outlook profile:
1. Click the Start Button, and then click Control Panel.
2. Click Switch to Classic View, and then double-click Mail.
3. In the Mail Setup dialog box, click Show Profiles.
4. On the General tab, click Prompt for a profile to be used, and then click
Add.
5. In the Profile Name box, type a descriptive name for the new e-mail
profile, and then click OK.
6. In the E-mail Accounts dialog box, click Add a new e-mail account, and
then click Next.
7. Click the appropriate server type for your new e-mail account, and then
click Next.
8. Type your account information in the required boxes, and then click Next.
9. Click Finish, and then click OK.
Russ Valentine said:
I am assuming it is a bug since Microsoft's own documentation
(
http://office.microsoft.com/en-us/outlook/HA101642081033.aspx?pid=CH100776971033)
clearly lists removing the Outlook Address Book as one way to reset it.
I also don't know whether this is reproducible in all environments. I polled
the OL MVP's and have found none who are able to remove the Outlook Address
Book in Outlook 2007.
--
Russ Valentine
[MVP-Outlook]
Oliver Vukovics said:
Hi Russ, (Hi Jan, and sorry for the delay)
I checked this too, with the Addressbook. I installed the 60 days test
version of Office 2007.
It is not a bug in Outlook 2007?
I have to create a complete new Outlook profile to delete the old listed
contact folders that I used as Outlook Addressbook?
Do you know any reason why MS change this in 2007? I hope it is only a bug
and MS will change it with the first SP for Office 2007.
--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Web access without Exchange: Public WEB PST for Outlook
http://www.publicshareware.com
Correct. This has been changed in Outlook 2007. You can no longer remove
the
Outlook Address Book Service to repair it. What problem are you having
with
your address book and what are the steps to repro the problem? Did you
try
a
new profile?
--
Russ Valentine
[MVP-Outlook]
I am having this same problem using Outlook 2007 and Vista.
Re: Every user of Outlook has the right to delete his "Outlook
Addressbook".
This doesn't seem to be possible for me. The "Remove" button is grayed
out so I can't remove it. I also cannot select any of the contacts
lists as Outlook Address Books.
I have otherwise followed the advice on this thread, but I am not able
to remove/add back the address book.
I've tried running Outlook in safe mode and I've tried running as
administrator, but neither works.
