Files exist, but the folders that contain them do not show up

[tknezek]

A subfolder in my documents only shows a portion of the folders that should
be in there from Windows Explorer. Displaying hidden files and folders has
no effect.

When I search for a specific file in one of the missing folders, the search
results show the file to be in the missing folder. I can select the file
from the search results and open it. A dir from the cmd prompt does not show
the missing folders, either.

Any ideas on how to resolve this?

Windows XP Pro SP2

 

[Poprivet`]

A subfolder in my documents only shows a portion of
the folders that
should be in there from Windows Explorer. Displaying
hidden files
and folders has no effect.

When I search for a specific file in one of the
missing folders, the
search results show the file to be in the missing
folder. I can
select the file from the search results and open it.
A dir from the
cmd prompt does not show the missing folders, either.

Any ideas on how to resolve this?

Windows XP Pro SP2

Look again where you set to show hidden files; there
are at least two places you must tick, and if they look
like system files, three. YOu may have missed
something. Explorer; Tools Folder Options; View tab.

HTH

 

[Poprivet`]

tknezek wrote:
....

... A dir from the
cmd prompt does not show the missing folders, either.

Any ideas on how to resolve this?

Windows XP Pro SP2

That indicates you may not be looking where you think
you are. Be careful to distinguish a file from a
shortcut properly. Do you have Show Extensions turned
on? If not, do so.

HTH

 

[tknezek]

This morning the user reported she found the files in a subfolder late
Friday. She thinks she remembers cancelling an accidental move (clicked on
the wrong subfolder) earlier in the week. Regardless she had already moved
them back before I got a chance to look at it.

Seeing as how she found them in a subfolder, I obviously was not paying
enough attention to the path returned by the search results. Sorry to waste
your time on this. After 20+ years of micro support I should know better
than to let that slip by.

Thanks