File from word 2000 will not open in word 2003. Why

[Guest]

I have a file with a template associated with it which was sent to a client
running word 2003. The client cannot open the file. Any explanation of why
or how to fix this would be appreciated.

Thanks

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=830561 "Documents that
have attached templates take a long time to open in Word 2002 and
in Word 2003" for one possibility.