File details in Tooltip?

[J. Knapp]

Apparently, after a profile deletion, one of my users is reporting their
file info tooltip isn't working.

However, when I
place the cursor arrow over a document, the yellow box that appears used
to give me more info than it does now. I used to see the date the
document was created, but now it only shows the type of document and its
size. What do I do to change it back?

Someone in the Office newsgroup (since I thought the extra info was
provided by office, but I was promptly chastised back to a WinXP group)
gave this tip:

Adjust Folder Options (control panel). In the View tab select "Show
pop-up description for folder and desktop items"

She's done that, and the info is still missing.

Thanks for any pointers.

jeff

 

[Ramesh, MS-MVP]

Jeff,

Is this happening to all file types?
Does the Infotip appear, but not all the file info is displayed?