fields not showing up in HTML message

G

Guest

We have an ASP site that our employees use to generate leave slips. when the
user fills in necessary information (date, amount of hours, leave type, and
any misc. notes) it generates an HTML message which goes to their manager to
approve. The manager should have a drop-down box which allows them to make
their choice, however in 2007 they not have the buttons. A workaround is to
have the Managers choose Other Actions > View In Browser. It seems as if the
exchange is possibly stripping out information or tags. Is that possible,
and if so is there a fix? Or are there options which can be set in Outlook.
I checked options>Mail Format>HTML format and the options were:

1. Reduce the file size of the message by removing formatting info that is
not necessary to display the e-mail message.

2. Rely on CSS for font formatting (checked by default)

3. Save smart tags in e-mail.

Any help would be much appreciated ..

Thanks so much,
 
S

Sue Mosher [MVP-Outlook]

Outlook 2007 does not support tags related to web forms in email messages. There is no option to change this. Using View in Browser is the best way to get the same feature set as with earlier versions from a simple HTML message.
 

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