Denise said:
My IT department does NOT want me to place a copy of the front end on
desktop
for our multi-user dbs. They want everyone to open the server copy FE
file.
If there is a good argument that I can present to our IT department,
please
provide.
Thank you.
The main argument is ask them why they installed applications like word or
excel or PowerPoint on each person's desktop for the last twenty years?
Just because somebody at your company has now built an application, why
would the support department throw out every single rule and procedure
they've used for installing the application software on each person's
desktop for the last 20 years?
I explain in detail why you split your applications and why you installed
that application part on each desktop and the following article of mine
here:
http://www.members.shaw.ca/AlbertKallal/Articles/split/index.htm
You are not just providing a data file like a word Doc sitting on a server.
Your team of software developers and in engineers are now building software.
That software needs to be deployed to each person's desktop. I would ask the
question how come the support people don't understand the difference between
a data file and that of an application? Then the next question is how come
they are not flipping burgers then?
I mean, if your support people can't tell the difference between
applications and data then they should not be allowed anywhere near
computers, should they?
So the main point of view that you have to discuss here is to make it clear
that you're deploying and developing software. Ask your support department
how come they always deployed word or PowerPoint or Excel to each computer?
You could make it clear that you might share a couple of word documents on a
server, but you don't share the copy of word with everybody do you? You can
make it clear that if one person in the building had word freeze up, would
you want every other single desktop in building to now have word frozen or
damaged or not function properly? You mean one person your whole building
has a problem with word and whole building now gets to go home for the day
because no one can write letters for the day?
If I have to explain to your support people why they installed word on each
computer so that if one person has a problem with word then everybody else
the building does not then I don't think you have Competent support people.
if you're support people cannot grasp this concept, then why are they being
paid to support computers in your building then? I mean let's be honest, if
they're not going to allow you to install you software on their computers
then you're not going to be allowed to use your software. However, for them
to come up with some arbitrator rule just because you've built the software
in house, means that you don't install the software on each computer like
every other piece is software is silly.
Make it clear that you talking about software here and then ask them how
come they installed every other piece of software in their inventories on
every computer? Why are they now making some strange and bizarre exception
for your application? What is it about your application that warrants such
unusual and special treatment beyond that of every other application they
purchased and deployed to every computer in the building?
On other words because you purchase something that means you install this
software on every machine? However, if you develop an in-house software
application you don't? What does the fact that you purchased some software,
or build software in house have to do with the fact that you've always
install software on every computer in your building?
The harsh reality and harsh argument here is that if your information and
support people don't know the difference between an application and data
then they have no business in the computer industry at all. They should not
be allowed anywhere near any computer in your building if they are not
willing to make this distinction.
That front end of yours is not just a file, it is an application. Just like
it would be silly to have one person change their printer or settings or
Margins inside of word and have that change effect every other user in the
building, you're dealing with the exact same situation your case. We are
talking about a piece of software that does not support we reentrant code
very well at all. In fact most cases Allowing multiple uses into this piece
of software the same time who will simply cause instability and
compatibility problems when one user does something who'll cause of facts
and problems with other users running the software also.
In other words we install software on each computer to isolate the problems
to the one computer and not spread that issue to every other user on their
computers.
Printout a copy of this post...and pass it around to them....then schedule a
meeting with them. Simply put if your support people don't know the
difference between applications and files they simply should not be allowed
anywhere near a computer for the next couple of hundred years ...