Fax scanned image from jpg format

[Guest]

Before I did a clean install of Vista I was able to fax all my scanned images
that were in a jpg format. Not with the new install I no longer have that
ability. I am forced to convert the scans to .tif format to fax them. Fax
and Scan tells me to check the help file for attaching images to faxes, but I
can't find anything specific in there, so I was wondering if anyone here
might have an idea.

Thanks,

 

[Hal Hostetler [MVP P/I]]

What OS were you running before Vista? How were you Faxing these images?
On my Vista machine, I can open a .JPG (it defaults to opening in Windows
Photo Gallery), click "Print", select "Fax" and send it just fine.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Russ Valentine [MVP-Outlook]]

....also, WFS is the first iteration of this fax service that will actually
handle rendering of image files on its own without requiring a printto verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen no reports
like yours from anyone so far. So we need more detailed steps to repro in
order to investigate, including what was different "Before."

 

[Guest]

The OS I was using before was Vista, but I was having issues with media
center and so I decided to start fresh. I was using the Windows Fax and Scan
software without any issues. With this reinstall I started to receive an
error when trying to fax jpg scans. If I convert the image to a tiff file,
they fax with no issues. There are only two things that I can think of that
may be different. One is that I now have the Windows Live Photo Gallery Beta
installed and the other is I no longer have Quicken QuickBooks installed.
But if the Fax and Scan software is rendering on its own, I'm not sure what
impact if any these pieces of software should have.

The error message I receive is: The file c:\users\........\fuel2.jpg cannot
be attached to your fax message. Click on help to find out more about
attaching files.

Looking at the Event Viewer I find this: The file with extension .jpg
cannot be faxed because faxing requires the file to be rendered to TIF. This
file cannot be rendered as its associated application is not present on this
computer.

...also, WFS is the first iteration of this fax service that will actually
handle rendering of image files on its own without requiring a printto verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen no reports
like yours from anyone so far. So we need more detailed steps to repro in
order to investigate, including what was different "Before."

--
Russ Valentine
[MVP-Outlook]

Before I did a clean install of Vista I was able to fax all my scanned
images
that were in a jpg format. Not with the new install I no longer have that
ability. I am forced to convert the scans to .tif format to fax them.
Fax
and Scan tells me to check the help file for attaching images to faxes,
but I
can't find anything specific in there, so I was wondering if anyone here
might have an idea.

Thanks,

 

[Russ Valentine [MVP-Outlook]]

Start fresh? What had you done before? How freshly did you start? Reformat?
What was the default application for jpg before? What is it now?
--
Russ Valentine
[MVP-Outlook]

The OS I was using before was Vista, but I was having issues with media
center and so I decided to start fresh. I was using the Windows Fax and
Scan
software without any issues. With this reinstall I started to receive an
error when trying to fax jpg scans. If I convert the image to a tiff
file,
they fax with no issues. There are only two things that I can think of
that
may be different. One is that I now have the Windows Live Photo Gallery
Beta
installed and the other is I no longer have Quicken QuickBooks installed.
But if the Fax and Scan software is rendering on its own, I'm not sure
what
impact if any these pieces of software should have.

The error message I receive is: The file c:\users\........\fuel2.jpg
cannot
be attached to your fax message. Click on help to find out more about
attaching files.

Looking at the Event Viewer I find this: The file with extension .jpg
cannot be faxed because faxing requires the file to be rendered to TIF.
This
file cannot be rendered as its associated application is not present on
this
computer.

...also, WFS is the first iteration of this fax service that will
actually
handle rendering of image files on its own without requiring a printto
verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen no
reports
like yours from anyone so far. So we need more detailed steps to repro in
order to investigate, including what was different "Before."

--
Russ Valentine
[MVP-Outlook]

Before I did a clean install of Vista I was able to fax all my scanned
images
that were in a jpg format. Not with the new install I no longer have
that
ability. I am forced to convert the scans to .tif format to fax them.
Fax
and Scan tells me to check the help file for attaching images to faxes,
but I
can't find anything specific in there, so I was wondering if anyone
here
might have an idea.

Thanks,

 

[Guest]

It was really that simple. I uninstalled Live Photo Gallery and the default
for jpg went back to Windows Photo Gallery and its fixed!

Thanks, I really didn't think that the Live Beta could have caused this
issue, but it's fixed.

Start fresh? What had you done before? How freshly did you start? Reformat?
What was the default application for jpg before? What is it now?
--
Russ Valentine
[MVP-Outlook]

The OS I was using before was Vista, but I was having issues with media
center and so I decided to start fresh. I was using the Windows Fax and
Scan
software without any issues. With this reinstall I started to receive an
error when trying to fax jpg scans. If I convert the image to a tiff
file,
they fax with no issues. There are only two things that I can think of
that
may be different. One is that I now have the Windows Live Photo Gallery
Beta
installed and the other is I no longer have Quicken QuickBooks installed.
But if the Fax and Scan software is rendering on its own, I'm not sure
what
impact if any these pieces of software should have.

The error message I receive is: The file c:\users\........\fuel2.jpg
cannot
be attached to your fax message. Click on help to find out more about
attaching files.

Looking at the Event Viewer I find this: The file with extension .jpg
cannot be faxed because faxing requires the file to be rendered to TIF.
This
file cannot be rendered as its associated application is not present on
this
computer.

...also, WFS is the first iteration of this fax service that will
actually
handle rendering of image files on its own without requiring a printto
verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen no
reports
like yours from anyone so far. So we need more detailed steps to repro in
order to investigate, including what was different "Before."

--
Russ Valentine
[MVP-Outlook]
Before I did a clean install of Vista I was able to fax all my scanned
images
that were in a jpg format. Not with the new install I no longer have
that
ability. I am forced to convert the scans to .tif format to fax them.
Fax
and Scan tells me to check the help file for attaching images to faxes,
but I
can't find anything specific in there, so I was wondering if anyone
here
might have an idea.

Thanks,

 

[Russ Valentine [MVP-Outlook]]

That would explain it. Any file that the Fax Service renders must have a
printto verb defined for it. Usually just associating the file with the
proper default application will take care of it. I wonder if Live Photo
Gallery knows it breaks this functionality.
--
Russ Valentine
[MVP-Outlook]

It was really that simple. I uninstalled Live Photo Gallery and the
default
for jpg went back to Windows Photo Gallery and its fixed!

Thanks, I really didn't think that the Live Beta could have caused this
issue, but it's fixed.

Start fresh? What had you done before? How freshly did you start?
Reformat?
What was the default application for jpg before? What is it now?
--
Russ Valentine
[MVP-Outlook]

The OS I was using before was Vista, but I was having issues with media
center and so I decided to start fresh. I was using the Windows Fax
and
Scan
software without any issues. With this reinstall I started to receive
an
error when trying to fax jpg scans. If I convert the image to a tiff
file,
they fax with no issues. There are only two things that I can think of
that
may be different. One is that I now have the Windows Live Photo
Gallery
Beta
installed and the other is I no longer have Quicken QuickBooks
installed.
But if the Fax and Scan software is rendering on its own, I'm not sure
what
impact if any these pieces of software should have.

The error message I receive is: The file c:\users\........\fuel2.jpg
cannot
be attached to your fax message. Click on help to find out more about
attaching files.

Looking at the Event Viewer I find this: The file with extension .jpg
cannot be faxed because faxing requires the file to be rendered to TIF.
This
file cannot be rendered as its associated application is not present on
this
computer.


:

...also, WFS is the first iteration of this fax service that will
actually
handle rendering of image files on its own without requiring a printto
verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen no
reports
like yours from anyone so far. So we need more detailed steps to repro
in
order to investigate, including what was different "Before."

--
Russ Valentine
[MVP-Outlook]
Before I did a clean install of Vista I was able to fax all my
scanned
images
that were in a jpg format. Not with the new install I no longer
have
that
ability. I am forced to convert the scans to .tif format to fax
them.
Fax
and Scan tells me to check the help file for attaching images to
faxes,
but I
can't find anything specific in there, so I was wondering if anyone
here
might have an idea.

Thanks,

 

[Guest]

I've sent them feedback from the Live Photo Gallery download site, so
hopefully they get it.

That would explain it. Any file that the Fax Service renders must have a
printto verb defined for it. Usually just associating the file with the
proper default application will take care of it. I wonder if Live Photo
Gallery knows it breaks this functionality.
--
Russ Valentine
[MVP-Outlook]

It was really that simple. I uninstalled Live Photo Gallery and the
default
for jpg went back to Windows Photo Gallery and its fixed!

Thanks, I really didn't think that the Live Beta could have caused this
issue, but it's fixed.

Start fresh? What had you done before? How freshly did you start?
Reformat?
What was the default application for jpg before? What is it now?
--
Russ Valentine
[MVP-Outlook]
The OS I was using before was Vista, but I was having issues with media
center and so I decided to start fresh. I was using the Windows Fax
and
Scan
software without any issues. With this reinstall I started to receive
an
error when trying to fax jpg scans. If I convert the image to a tiff
file,
they fax with no issues. There are only two things that I can think of
that
may be different. One is that I now have the Windows Live Photo
Gallery
Beta
installed and the other is I no longer have Quicken QuickBooks
installed.
But if the Fax and Scan software is rendering on its own, I'm not sure
what
impact if any these pieces of software should have.

The error message I receive is: The file c:\users\........\fuel2.jpg
cannot
be attached to your fax message. Click on help to find out more about
attaching files.

Looking at the Event Viewer I find this: The file with extension .jpg
cannot be faxed because faxing requires the file to be rendered to TIF.
This
file cannot be rendered as its associated application is not present on
this
computer.


:

...also, WFS is the first iteration of this fax service that will
actually
handle rendering of image files on its own without requiring a printto
verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen no
reports
like yours from anyone so far. So we need more detailed steps to repro
in
order to investigate, including what was different "Before."

--
Russ Valentine
[MVP-Outlook]
Before I did a clean install of Vista I was able to fax all my
scanned
images
that were in a jpg format. Not with the new install I no longer
have
that
ability. I am forced to convert the scans to .tif format to fax
them.
Fax
and Scan tells me to check the help file for attaching images to
faxes,
but I
can't find anything specific in there, so I was wondering if anyone
here
might have an idea.

Thanks,

 

[Russ Valentine [MVP-Outlook]]

Good. I'll let the developers know as well. I'm sure they'll be thrilled.
--
Russ Valentine
[MVP-Outlook]

I've sent them feedback from the Live Photo Gallery download site, so
hopefully they get it.

That would explain it. Any file that the Fax Service renders must have a
printto verb defined for it. Usually just associating the file with the
proper default application will take care of it. I wonder if Live Photo
Gallery knows it breaks this functionality.
--
Russ Valentine
[MVP-Outlook]

It was really that simple. I uninstalled Live Photo Gallery and the
default
for jpg went back to Windows Photo Gallery and its fixed!

Thanks, I really didn't think that the Live Beta could have caused
this
issue, but it's fixed.

:

Start fresh? What had you done before? How freshly did you start?
Reformat?
What was the default application for jpg before? What is it now?
--
Russ Valentine
[MVP-Outlook]
The OS I was using before was Vista, but I was having issues with
media
center and so I decided to start fresh. I was using the Windows Fax
and
Scan
software without any issues. With this reinstall I started to
receive
an
error when trying to fax jpg scans. If I convert the image to a
tiff
file,
they fax with no issues. There are only two things that I can think
of
that
may be different. One is that I now have the Windows Live Photo
Gallery
Beta
installed and the other is I no longer have Quicken QuickBooks
installed.
But if the Fax and Scan software is rendering on its own, I'm not
sure
what
impact if any these pieces of software should have.

The error message I receive is: The file
c:\users\........\fuel2.jpg
cannot
be attached to your fax message. Click on help to find out more
about
attaching files.

Looking at the Event Viewer I find this: The file with extension
.jpg
cannot be faxed because faxing requires the file to be rendered to
TIF.
This
file cannot be rendered as its associated application is not present
on
this
computer.


:

...also, WFS is the first iteration of this fax service that will
actually
handle rendering of image files on its own without requiring a
printto
verb
for the image's default application. I can fax an image file as an
attachment just fine with my clean install of Vista and I've seen
no
reports
like yours from anyone so far. So we need more detailed steps to
repro
in
order to investigate, including what was different "Before."

--
Russ Valentine
[MVP-Outlook]
Before I did a clean install of Vista I was able to fax all my
scanned
images
that were in a jpg format. Not with the new install I no longer
have
that
ability. I am forced to convert the scans to .tif format to fax
them.
Fax
and Scan tells me to check the help file for attaching images to
faxes,
but I
can't find anything specific in there, so I was wondering if
anyone
here
might have an idea.

Thanks,