fax not sent invalid data

[Blasius]

I tried to send a fax to Uk with scanned attachment but it said : Message
cannot be sent - invalid data. When I type only the fax number 0044...... it
starts to be sent but when I add - subject - and notes to "coverpage" - I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Russ Valentine [MVP-Outlook]]

Not yet we can't. You must provide the precise method used to send the fax,
the program responsible for rendering your attachment, and why you think
Office 2007 is involved.

 

[Blasius]

The fax is sent through an internal modem which is working perfectly since,
as I told you, when I write only the fax number the fax starts to be sent.
The program used for scanning is the same one which came with Windows fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the number
+44...... instead of 0044........... an error tells me that Outlook does not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post my issue
to them.
Regards

Not yet we can't. You must provide the precise method used to send the fax,
the program responsible for rendering your attachment, and why you think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]

I tried to send a fax to Uk with scanned attachment but it said : Message
cannot be sent - invalid data. When I type only the fax number 0044......
it
starts to be sent but when I add - subject - and notes to "coverpage" - I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Russ Valentine [MVP-Outlook]]

It is axiomatic that the fax is sent through a fax modem. You failed to
answer my question. Post the precise steps used to render and send the fax.
--
Russ Valentine
[MVP-Outlook]

The fax is sent through an internal modem which is working perfectly
since,
as I told you, when I write only the fax number the fax starts to be sent.
The program used for scanning is the same one which came with Windows fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the number
+44...... instead of 0044........... an error tells me that Outlook does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post my
issue
to them.
Regards

Not yet we can't. You must provide the precise method used to send the
fax,
the program responsible for rendering your attachment, and why you think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]

I tried to send a fax to Uk with scanned attachment but it said :
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to "coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Blasius]

1) Opened Windows Fax & Scan (Vista Ultimate).
2) Scanned document from this program.
3) Clicked on "Forward as Fax"
4) A Fax cover page opened - Generic - Dialing Rule (None)
5) To: Typed recipient FAX No. 0044......
6) Typed Subject
7) Typed some cover page notes
8) Clicked on "SEND"
and the result for two whole days remained the same:
MESSAGE CANNOT BE SENT - INVALID DATA.
I hope I have answered and informed you as requested - if you need to have
more information let me know.
Even when I changed "Dialing Rule" to - My Location - the error continued
to appear.
Thanks for your patience.

It is axiomatic that the fax is sent through a fax modem. You failed to
answer my question. Post the precise steps used to render and send the fax.
--
Russ Valentine
[MVP-Outlook]

The fax is sent through an internal modem which is working perfectly
since,
as I told you, when I write only the fax number the fax starts to be sent.
The program used for scanning is the same one which came with Windows fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the number
+44...... instead of 0044........... an error tells me that Outlook does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post my
issue
to them.
Regards

Not yet we can't. You must provide the precise method used to send the
fax,
the program responsible for rendering your attachment, and why you think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]
I tried to send a fax to Uk with scanned attachment but it said :
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to "coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Russ Valentine [MVP-Outlook]]

Use your scanner's software to create your image, then print that image from
your scanner's software to the Fax printer.
--
Russ Valentine
[MVP-Outlook]

1) Opened Windows Fax & Scan (Vista Ultimate).
2) Scanned document from this program.
3) Clicked on "Forward as Fax"
4) A Fax cover page opened - Generic - Dialing Rule (None)
5) To: Typed recipient FAX No. 0044......
6) Typed Subject
7) Typed some cover page notes
8) Clicked on "SEND"
and the result for two whole days remained the same:
MESSAGE CANNOT BE SENT - INVALID DATA.
I hope I have answered and informed you as requested - if you need to have
more information let me know.
Even when I changed "Dialing Rule" to - My Location - the error continued
to appear.
Thanks for your patience.

It is axiomatic that the fax is sent through a fax modem. You failed to
answer my question. Post the precise steps used to render and send the
fax.
--
Russ Valentine
[MVP-Outlook]

The fax is sent through an internal modem which is working perfectly
since,
as I told you, when I write only the fax number the fax starts to be
sent.
The program used for scanning is the same one which came with Windows
fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the
number
+44...... instead of 0044........... an error tells me that Outlook
does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post my
issue
to them.
Regards

:

Not yet we can't. You must provide the precise method used to send the
fax,
the program responsible for rendering your attachment, and why you
think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]
I tried to send a fax to Uk with scanned attachment but it said :
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to
"coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Blasius]

First of all thank you for your immediate and expertize reply.
I have done what you told me and it worked, but I would be obliged if you
tell me what's wrong in the Windows Fax and Scan software which did not work
as it should do i.e. does not work when I attach a file - it scans without
trouble but when I click on forward as fax - it gives me the error of
"invalid data"?
When I fax using this software without attachments it works?
Is it a matter of compatability? In that case are there any updates?
As you presume I would like to use Windows Fax and Scan without any such
issues.
Thanks in anticipation fro any suggestions you can give me.

The Canon MP750 driver is WIA Canon MP 750 (as shown in control panel)

Use your scanner's software to create your image, then print that image from
your scanner's software to the Fax printer.
--
Russ Valentine
[MVP-Outlook]

1) Opened Windows Fax & Scan (Vista Ultimate).
2) Scanned document from this program.
3) Clicked on "Forward as Fax"
4) A Fax cover page opened - Generic - Dialing Rule (None)
5) To: Typed recipient FAX No. 0044......
6) Typed Subject
7) Typed some cover page notes
8) Clicked on "SEND"
and the result for two whole days remained the same:
MESSAGE CANNOT BE SENT - INVALID DATA.
I hope I have answered and informed you as requested - if you need to have
more information let me know.
Even when I changed "Dialing Rule" to - My Location - the error continued
to appear.
Thanks for your patience.

It is axiomatic that the fax is sent through a fax modem. You failed to
answer my question. Post the precise steps used to render and send the
fax.
--
Russ Valentine
[MVP-Outlook]
The fax is sent through an internal modem which is working perfectly
since,
as I told you, when I write only the fax number the fax starts to be
sent.
The program used for scanning is the same one which came with Windows
fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the
number
+44...... instead of 0044........... an error tells me that Outlook
does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post my
issue
to them.
Regards

:

Not yet we can't. You must provide the precise method used to send the
fax,
the program responsible for rendering your attachment, and why you
think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]
I tried to send a fax to Uk with scanned attachment but it said :
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to
"coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Russ Valentine [MVP-Outlook]]

WFS is not compatible with all scanners. Your scanner is creating a file
type that WFS cannot render. When you use your scanner's software instead of
WFS to create an image, what file type does it create?
--
Russ Valentine
[MVP-Outlook]

First of all thank you for your immediate and expertize reply.
I have done what you told me and it worked, but I would be obliged if you
tell me what's wrong in the Windows Fax and Scan software which did not
work
as it should do i.e. does not work when I attach a file - it scans without
trouble but when I click on forward as fax - it gives me the error of
"invalid data"?
When I fax using this software without attachments it works?
Is it a matter of compatability? In that case are there any updates?
As you presume I would like to use Windows Fax and Scan without any such
issues.
Thanks in anticipation fro any suggestions you can give me.

The Canon MP750 driver is WIA Canon MP 750 (as shown in control panel)

Use your scanner's software to create your image, then print that image
from
your scanner's software to the Fax printer.
--
Russ Valentine
[MVP-Outlook]

1) Opened Windows Fax & Scan (Vista Ultimate).
2) Scanned document from this program.
3) Clicked on "Forward as Fax"
4) A Fax cover page opened - Generic - Dialing Rule (None)
5) To: Typed recipient FAX No. 0044......
6) Typed Subject
7) Typed some cover page notes
8) Clicked on "SEND"
and the result for two whole days remained the same:
MESSAGE CANNOT BE SENT - INVALID DATA.
I hope I have answered and informed you as requested - if you need to
have
more information let me know.
Even when I changed "Dialing Rule" to - My Location - the error
continued
to appear.
Thanks for your patience.
:

It is axiomatic that the fax is sent through a fax modem. You failed
to
answer my question. Post the precise steps used to render and send the
fax.
--
Russ Valentine
[MVP-Outlook]
The fax is sent through an internal modem which is working perfectly
since,
as I told you, when I write only the fax number the fax starts to be
sent.
The program used for scanning is the same one which came with
Windows
fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the
number
+44...... instead of 0044........... an error tells me that Outlook
does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post
my
issue
to them.
Regards

:

Not yet we can't. You must provide the precise method used to send
the
fax,
the program responsible for rendering your attachment, and why you
think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]
I tried to send a fax to Uk with scanned attachment but it said :
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to
"coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Blasius]

Thanks for your great interest and help.
It creates: IMAGE0001
Type TIFF .TIF

WFS is not compatible with all scanners. Your scanner is creating a file
type that WFS cannot render. When you use your scanner's software instead of
WFS to create an image, what file type does it create?
--
Russ Valentine
[MVP-Outlook]

First of all thank you for your immediate and expertize reply.
I have done what you told me and it worked, but I would be obliged if you
tell me what's wrong in the Windows Fax and Scan software which did not
work
as it should do i.e. does not work when I attach a file - it scans without
trouble but when I click on forward as fax - it gives me the error of
"invalid data"?
When I fax using this software without attachments it works?
Is it a matter of compatability? In that case are there any updates?
As you presume I would like to use Windows Fax and Scan without any such
issues.
Thanks in anticipation fro any suggestions you can give me.

The Canon MP750 driver is WIA Canon MP 750 (as shown in control panel)

Use your scanner's software to create your image, then print that image
from
your scanner's software to the Fax printer.
--
Russ Valentine
[MVP-Outlook]
1) Opened Windows Fax & Scan (Vista Ultimate).
2) Scanned document from this program.
3) Clicked on "Forward as Fax"
4) A Fax cover page opened - Generic - Dialing Rule (None)
5) To: Typed recipient FAX No. 0044......
6) Typed Subject
7) Typed some cover page notes
8) Clicked on "SEND"
and the result for two whole days remained the same:
MESSAGE CANNOT BE SENT - INVALID DATA.
I hope I have answered and informed you as requested - if you need to
have
more information let me know.
Even when I changed "Dialing Rule" to - My Location - the error
continued
to appear.
Thanks for your patience.
:

It is axiomatic that the fax is sent through a fax modem. You failed
to
answer my question. Post the precise steps used to render and send the
fax.
--
Russ Valentine
[MVP-Outlook]
The fax is sent through an internal modem which is working perfectly
since,
as I told you, when I write only the fax number the fax starts to be
sent.
The program used for scanning is the same one which came with
Windows
fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the
number
+44...... instead of 0044........... an error tells me that Outlook
does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I post
my
issue
to them.
Regards

:

Not yet we can't. You must provide the precise method used to send
the
fax,
the program responsible for rendering your attachment, and why you
think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]
I tried to send a fax to Uk with scanned attachment but it said :
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to
"coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in anticipation.

 

[Russ Valentine [MVP-Outlook]]

Normally, WFS can handle TIF files, so I suspect your scanner may not be
using standard method for creating the image. You might want to check for an
updated driver for the scanner. Many users find they just need to use the
program that came with their scanner instead of using Windows Fax and Scan.

--
Russ Valentine
[MVP-Outlook]

Thanks for your great interest and help.
It creates: IMAGE0001
Type TIFF .TIF

WFS is not compatible with all scanners. Your scanner is creating a file
type that WFS cannot render. When you use your scanner's software instead
of
WFS to create an image, what file type does it create?
--
Russ Valentine
[MVP-Outlook]

First of all thank you for your immediate and expertize reply.
I have done what you told me and it worked, but I would be obliged if
you
tell me what's wrong in the Windows Fax and Scan software which did not
work
as it should do i.e. does not work when I attach a file - it scans
without
trouble but when I click on forward as fax - it gives me the error of
"invalid data"?
When I fax using this software without attachments it works?
Is it a matter of compatability? In that case are there any updates?
As you presume I would like to use Windows Fax and Scan without any
such
issues.
Thanks in anticipation fro any suggestions you can give me.

The Canon MP750 driver is WIA Canon MP 750 (as shown in control panel)
:

Use your scanner's software to create your image, then print that
image
from
your scanner's software to the Fax printer.
--
Russ Valentine
[MVP-Outlook]
1) Opened Windows Fax & Scan (Vista Ultimate).
2) Scanned document from this program.
3) Clicked on "Forward as Fax"
4) A Fax cover page opened - Generic - Dialing Rule (None)
5) To: Typed recipient FAX No. 0044......
6) Typed Subject
7) Typed some cover page notes
8) Clicked on "SEND"
and the result for two whole days remained the same:
MESSAGE CANNOT BE SENT - INVALID DATA.
I hope I have answered and informed you as requested - if you need
to
have
more information let me know.
Even when I changed "Dialing Rule" to - My Location - the error
continued
to appear.
Thanks for your patience.
:

It is axiomatic that the fax is sent through a fax modem. You
failed
to
answer my question. Post the precise steps used to render and send
the
fax.
--
Russ Valentine
[MVP-Outlook]
The fax is sent through an internal modem which is working
perfectly
since,
as I told you, when I write only the fax number the fax starts to
be
sent.
The program used for scanning is the same one which came with
Windows
fax
and scan. (Windows Vista Ultimate)
I think Office 2007 is involved because when I tried to write the
number
+44...... instead of 0044........... an error tells me that
Outlook
does
not
accept such numbers.
Thanks again and sorry for troubling you.
If you thin some other group will help tell me which one and I
post
my
issue
to them.
Regards

:

Not yet we can't. You must provide the precise method used to
send
the
fax,
the program responsible for rendering your attachment, and why
you
think
Office 2007 is involved.
--
Russ Valentine
[MVP-Outlook]
I tried to send a fax to Uk with scanned attachment but it said
:
Message
cannot be sent - invalid data. When I type only the fax number
0044......
it
starts to be sent but when I add - subject - and notes to
"coverpage" -
I
always have the same error:
"Message cannot be sent" - Invalid data.
I am using Windows Fax and Scan which came with Vista
Ultimate.
I use Office 2007.
Can you please troubleshoot this issue. Thanks in
anticipation.