fax/email format problem

[jfalberg]

While I have no problems sending a fax through outlook using the following
example:

[Fax:John,Acme@12035555555] where John is name, Acme is company

The program that I am using, Time Matters, seems to automatically format the
sending "To" field with a display name and angle brackets around it, for
example:

John Doe<[Fax:John,Acme@12035555555]>

and unless I don't manually have to delete the display name along with the
angle brackets each time, I keep on getting the following message after I
click onto send:

Check Names
Microsoft Office Outlook does not recognize "John
Doe<[Fax:John,Acme@12035555555]>"
If you have used a comma to separate addresses; click Cancel, replace the
commas with semicolons, and then click Send again...

While I asked a similar question in other program about not inserting the
display name and angle brackets, is there any way that within the angle
brackets that I can still make the fax work as desired?

My guess is that the angle brackets checks for an email syntax, but how can
I make it so that it should be treated as a fax syntax instead?

Please advise. Thanks.

 

[Russ Valentine [MVP-Outlook]]

You did not post which fax transport you are using.

 

[jfalberg]

I know it uses the zetafax software. How can I specify or determine which
fax transport I am using if it's not zetafax?

You did not post which fax transport you are using.
--
Russ Valentine
[MVP-Outlook]

While I have no problems sending a fax through outlook using the following
example:

[Fax:John,Acme@12035555555] where John is name, Acme is company

The program that I am using, Time Matters, seems to automatically format
the
sending "To" field with a display name and angle brackets around it, for
example:

John Doe<[Fax:John,Acme@12035555555]>

and unless I don't manually have to delete the display name along with the
angle brackets each time, I keep on getting the following message after I
click onto send:

Check Names
Microsoft Office Outlook does not recognize "John
Doe<[Fax:John,Acme@12035555555]>"
If you have used a comma to separate addresses; click Cancel, replace the
commas with semicolons, and then click Send again...

While I asked a similar question in other program about not inserting the
display name and angle brackets, is there any way that within the angle
brackets that I can still make the fax work as desired?

My guess is that the angle brackets checks for an email syntax, but how
can
I make it so that it should be treated as a fax syntax instead?

Please advise. Thanks.

 

[Russ Valentine [MVP-Outlook]]

You are not asking an Outlook question, then. Whatever zetafax is, it is not
among the supported fax transports with which Outlook integrates. It is a
third party question as to whether and how zetafax can even integrate with
Outlook.
--
Russ Valentine
[MVP-Outlook]

I know it uses the zetafax software. How can I specify or determine which
fax transport I am using if it's not zetafax?

You did not post which fax transport you are using.
--
Russ Valentine
[MVP-Outlook]

While I have no problems sending a fax through outlook using the
following
example:

[Fax:John,Acme@12035555555] where John is name, Acme is company

The program that I am using, Time Matters, seems to automatically
format
the
sending "To" field with a display name and angle brackets around it,
for
example:

John Doe<[Fax:John,Acme@12035555555]>

and unless I don't manually have to delete the display name along with
the
angle brackets each time, I keep on getting the following message after
I
click onto send:

Check Names
Microsoft Office Outlook does not recognize "John
Doe<[Fax:John,Acme@12035555555]>"
If you have used a comma to separate addresses; click Cancel, replace
the
commas with semicolons, and then click Send again...

While I asked a similar question in other program about not inserting
the
display name and angle brackets, is there any way that within the angle
brackets that I can still make the fax work as desired?

My guess is that the angle brackets checks for an email syntax, but how
can
I make it so that it should be treated as a fax syntax instead?

Please advise. Thanks.